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Dentsu Research and TeamViewer Enter into Strategic Partnership

In a significant move to harness technological advancements for business and societal evolution, Dentsu Research, headquartered in Tokyo, has officially entered into a partnership with TeamViewer Germany GmbH, a global leader in remote-connectivity solutions. This collaboration is set to introduce innovative AR solutions, specifically 'TeamViewer Frontline,' along with the remote connectivity platform 'TeamViewer Tensor,' primarily focused on Japan’s manufacturing sector.

Exciting Prospects for Collaboration

Hidetaka Maeshima, the Senior Executive Officer and Head of the Sales Headquarters at Dentsu Research, expressed his enthusiasm about the partnership, commenting, “We are honored to have established a partnership with TeamViewer. Dentsu Research has been providing core systems such as PLM, ERP, and CRM to a myriad of enterprises. By integrating TeamViewer’s capabilities with these essential systems, we can deliver end-to-end solutions across production, logistics, and after-support, significantly boosting organizational productivity and flexibility.”

TeamViewer’s APAC President, Soojun Lee, also highlighted the strategic importance of this partnership, stating that Dentsu Research would provide a strong entry point into the technology ecosystem in Japan. With a shared commitment to innovation and alignment in values, this partnership is poised to create groundbreaking technologies that enhance corporate value.

Addressing Challenges in Japan's Manufacturing Sector

Modern products, from smartphones to electric vehicles, are becoming increasingly multifunctional and high-performance due to rapid technological advancements. Alongside this, product development cycles are shortening and becoming more complex. The challenges are compounded further by Japan’s declining production-age population, stemming from demographic changes such as aging and a low birth rate, which have emerged as societal issues.

As the Japanese manufacturing landscape grows more challenging, Dentsu Research aims, through this partnership, to combine its many years of experience in offering core business systems and services, including Service Lifecycle Management (SLM) systems and Product Lifecycle Management (PLM) systems, with TeamViewer’s extensive expertise in remote connectivity, AR, and operational technology solutions. This initiative aims to comprehensively support the digital transformation (DX) of the manufacturing value chain.

Moreover, by merging deep industry knowledge and expertise developed over years by both companies, enhanced after-service support can be provided, laying the groundwork for practical implementation and utilization of solutions within the manufacturing sector to drive productivity improvements in operational processes.

The Future of Innovation in Manufacturing

This partnership signifies the beginning of a transformative journey for Japan’s manufacturing industries, aiming to elevate productivity and efficiency through the adoption of advanced technologies. TeamViewer, recognized as a global leader in digital workplace solutions, has been at the forefront of connecting people and technology to optimize digital processes. Since its inception in 2005, TeamViewer has developed software that enables remote connections to computers regardless of location, establishing itself as the standard for remote access and support. As of now, over 660,000 companies benefit from TeamViewer’s solutions, preventing and resolving issues across various digital endpoints while securely managing complex device landscapes in IT and industrial environments.

Dentsu Research’s mission resonates with its corporate vision 'HUMANOLOGY for the future,' which emphasizes the creation of valuable societal evolution through technology and collaboration. This partnership with TeamViewer serves as a stepping stone towards future innovations that will continue to produce new values across various sectors and communities.

For more information about Dentsu Research, visit Dentsu Research and to explore TeamViewer’s solutions, check out TeamViewer.