#Japan #Tokyo #Uber Eats #Wash on Go #mile Inc.

Introduction to Wash on Go

mile Inc., headquartered in Minato, Tokyo, has officially launched "Wash on Go," a laundry service tailored for international tourists, leveraging the delivery network of Uber Eats. This innovative service addresses the challenges visitors face regarding laundry while traveling in Japan, aiming to enhance their overall experience by minimizing the time and effort spent on laundry chores.

The Challenge of Laundry for International Visitors

With the recent resurgence of tourists visiting Japan, there has been a notable increase in long-term stays. However, the issue of laundry remains notably challenging. Many tourists encounter difficulties when it comes to:

• - Coin Laundry Challenges: Language barriers and complex operational procedures make using laundromats a taxing experience.
• - Time Consumption: Waiting for laundry to wash and dry can take precious hours, detracting from valuable sightseeing time.
• - High Costs of Hotel Laundry Services: Hotel laundry services are often exorbitantly priced, deterring routine use.

As transportation and accommodation have embraced digitalization, laundry services have lagged, thereby diminishing the travel experience for many. Wash on Go utilizes advanced technology and efficient logistics to overcome these obstacles, providing a solution to enhance the quality of travel.

Unique Features of Wash on Go

1. Fast, Door-to-Door Service via Uber Eats
The service utilizes the Uber Eats delivery network to provide same-day, door-to-door laundry collection and delivery. Tourists no longer need to lug heavy bags to laundromats; they can quickly hand over their laundry in the hotel lobby or pre-designated area. With rapid processing, there's no worry about having clean clothes for the next day.

2. AI-Powered Laundry Estimates
Using a dedicated web application, customers can simply show their laundry to an AI camera, which automatically estimates the weight in kilograms, eliminating manual weighing. This streamlined process makes ordering, payment, and tracking simple and accessible, supporting both Japanese and English languages for ease of use.

3. Tailored Packages for Travelers
The pricing model is designed with travelers in mind, with plans based on the average load a standard travel bag can hold—approximately 6kg, or enough clothes for four days for an adult. Guests can have their t-shirts, pants, and socks washed, dried, and folded, returning them neatly packed for convenience.

Service Overview and Pricing

• - Service Name: Wash on Go
• - Launch Date: January 26, 2026
• - Operational Area: Within Tokyo, with plans to expand
• - Pricing (tax included):

- One-Time Plan: Starting at ¥6,980 for a bag of laundry (up to 6kg)
- Additional charges apply for overage: ¥800 per extra kg
- Free delivery within 3km; ¥400 per km beyond that.
- Membership Plan (to be introduced): Starting at ¥19,920 per month, allowing for four laundry uses, making it approximately 30% cheaper for long-term visitors or local users.

Message from CEO Mika Yamazaki

Mika Yamazaki, CEO of mile Inc., shared her motivation behind developing this service:
"In our busy lives, we often wish to reclaim time lost to laundry chores. For travelers visiting Japan, time is an invaluable resource. Partnering with Uber Eats, we are excited to free users from the burdens of 'laundry duties' so they can focus on experiences and sightseeing. I envision Wash on Go as a groundbreaking service that highlights Japan's innovation."

Future Vision: The Laundry OS Initiative

Wash on Go is not merely a laundry service. It aims to digitally redesign the laundry experience through the framework of the 'Laundry OS.' Initially focused on the inbound tourism market, the company plans to refine its product and operations, with aspirations to expand into personal subscription services for domestic users, as well as B2B services for daycare and nursing facilities.

Company Overview

• - Company Name: mile Inc.
• - Established: April 21, 2025
• - CEO: Mika Yamazaki
• - Office Address: 18F, Tokyo Midtown Tower, 9-7-1 Akasaka, Minato, Tokyo 107-6218
• - Business Focus: Laundry service outsourcing and lifestyle support services for international visitors.
• - Service Website: Wash on Go

Media Inquiries

For media inquiries, please contact:
mile Inc., Wash on Go Team
E-mail: [email protected]