Gigstreem Unveils Dynamic Leadership Team to Accelerate Growth and Enhance Customer Service
In December 2024, Gigstreem, a prominent name in connectivity solutions, declared the formation of a fresh leadership team aimed at fostering rapid growth and enhancing customer engagement. This strategic move is anticipated to shift the company's trajectory as it seeks to solidify its presence in multifamily properties and business sectors.
Central to this initiative is Patrick Albus, who has taken the reins as Chief Executive Officer. Albus is regarded for his capacity to scale organizations and enhance operational efficiencies. Previously, he honed his leadership skills at renowned organizations such as the Walt Disney Company and Dun & Bradstreet, where he gained invaluable experience in corporate finance and strategic planning. Patrick’s academic credentials complement his professional experience; he earned his MBA in finance from UNC Kenan-Flagler Business School and is a Six Sigma Black Belt certified professional.
"Patrick brings a proven track record and strong leadership capabilities to Gigstreem," stated Will Palmer, Chairman of the Board. "We are confident in his vision and his ability to drive sustainable growth while delivering an unparalleled customer experience."
Gigstreem's commitment to transforming its operations is further emphasized by bringing on board several seasoned professionals across its leadership spectrum. Each new member contributes specific expertise aimed at optimizing engineering, operations, and customer experiences:
The comprehensive insights and diverse experiences of the new leaders are geared towards establishing a customer-centric culture within Gigstreem. Albus remarked, "Adding Flo, Sara, Brent, Matt, and Rob to our senior team strengthens our ability to create a truly customer-centric experience. Our goal is to transform the ways in which residents and businesses engage with the digital world — from onboarding to daily access — ensuring reliability and ease-of-use at every step."
For those unfamiliar, Gigstreem specializes in providing advanced connectivity solutions particularly tailored for multifamily properties and businesses, promising to deliver high-performance internet alongside exceptional customer service. Their mission is to simplify and enhance the digital experience with reliable and innovative solutions that meet modern connectivity demands. To learn more about their offerings, visit Gigstreem's website.
Key Leadership Changes
Central to this initiative is Patrick Albus, who has taken the reins as Chief Executive Officer. Albus is regarded for his capacity to scale organizations and enhance operational efficiencies. Previously, he honed his leadership skills at renowned organizations such as the Walt Disney Company and Dun & Bradstreet, where he gained invaluable experience in corporate finance and strategic planning. Patrick’s academic credentials complement his professional experience; he earned his MBA in finance from UNC Kenan-Flagler Business School and is a Six Sigma Black Belt certified professional.
"Patrick brings a proven track record and strong leadership capabilities to Gigstreem," stated Will Palmer, Chairman of the Board. "We are confident in his vision and his ability to drive sustainable growth while delivering an unparalleled customer experience."
Strengthening the Leadership Team
Gigstreem's commitment to transforming its operations is further emphasized by bringing on board several seasoned professionals across its leadership spectrum. Each new member contributes specific expertise aimed at optimizing engineering, operations, and customer experiences:
- - Florencio (Flo) Bulanhagui, Vice President of Engineering: Formerly Senior Vice President of Engineering at Summit Broadband, Flo is key in boosting network reliability and scalability for the company.
- - Sara Nabinger, Vice President of Operations: With a rich background that includes her tenure at Windstream, Sara is expected to elevate operational excellence significantly.
- - Brent McCutchin, Operations Advisor: An industry veteran from Windstream and GTT, he will focus on streamlining construction and launch processes.
- - Matt Miller, Vice President of Customer Experience: Drawing on insights from roles at Amazon and Restoration Hardware, Matt is re-envisioning the customer journey to foster seamless digital interactions.
- - Rob Low, General Counsel: With prior experience at Cisco, Rob will oversee legal and compliance issues, including corporate matters and M&A activities.
- - Kris Hampton, Chief Revenue Officer: Kris, who has recently been promoted, continues to spearhead revenue growth and market expansion initiatives.
Commitment to Customers
The comprehensive insights and diverse experiences of the new leaders are geared towards establishing a customer-centric culture within Gigstreem. Albus remarked, "Adding Flo, Sara, Brent, Matt, and Rob to our senior team strengthens our ability to create a truly customer-centric experience. Our goal is to transform the ways in which residents and businesses engage with the digital world — from onboarding to daily access — ensuring reliability and ease-of-use at every step."
About Gigstreem
For those unfamiliar, Gigstreem specializes in providing advanced connectivity solutions particularly tailored for multifamily properties and businesses, promising to deliver high-performance internet alongside exceptional customer service. Their mission is to simplify and enhance the digital experience with reliable and innovative solutions that meet modern connectivity demands. To learn more about their offerings, visit Gigstreem's website.
Topics Telecommunications）
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