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Quantum Metric's Record Expansion and AI Advancements in 2025

Quantum Metric has officially declared 2025 as a landmark year for the company, characterized by remarkable growth and strategic evolution within the space of digital analytics. The firm, known for its innovative agentic AI solutions, ended the year with record customer expansions, achieving thirty consecutive quarters of growth. As Quantum Metric steps into 2026, it enters with a robust foundation, prepared for unprecedented advancements in digital analytics for enterprises.

The company reported significant expansions in enterprise usage throughout 2025, with customers scaling involvement across multiple teams, including product development, engineering, analytics, and customer operations. The increase in Quantum Metric session count by 37% compared to the previous year underscores the platform's deepening role in addressing the complexities surrounding digital customer experiences. This shift illustrates a transformative move away from merely reactive analytics dashboards toward agentic approaches that not only diagnose issues but also proactively recommend and implement optimizations.

Mario Ciabarra, CEO of Quantum Metric, highlighted that this record growth signifies the immense value being delivered to some of the world's largest enterprises. He exclaimed, "When the world's largest enterprises expand their partnership with you, it's the strongest signal that you're delivering value at scale." The growing trust in Quantum Metric as a reliable system of record enables global brands to standardize its practices, thereby increasing efficiency and performance across their digital operations.

International Expansion and AI Adoption

One of the remarkable achievements for Quantum Metric in 2025 was its international growth, particularly within the Europe, Middle East, and Africa (EMEA) regions. EMEA recorded the company’s best performance yet, driven largely by the unprecedented adoption of Felix AI among its enterprise customers.

Felix AI, an advanced agentic AI tool, has transitioned from being a mere innovative concept to becoming a core necessity for operations within the digital analytics landscape. Nearly 25% of the largest enterprise customers have integrated Felix AI into their operations, honing the ability to autonomously identify issues, measure business impacts, and prioritize necessary actions across intricate customer journeys. This autonomous capability, grounded in Quantum Metric's unparalleled high-fidelity experience data, guarantees that insights and subsequent automations are reliable, based on real-world behaviors.

With the capacity to facilitate over 8 billion digital sessions every month, Quantum Metric reflects customer experience insights from about half of the entire global internet user base. The expansive reach ensures that decisions made by enterprises are data-driven, informed by comprehensive behavioral insights.

Looking to the Future

As Quantum Metric gears up for 2026, the company has aligned its leadership and product strategies to focus on simplifying complexities for enterprises, channeling efforts toward actionable digital insights at the speed of AI. With an ambitious roadmap in place, Quantum Metric is set to unveil its next generation of agentic innovations at the upcoming Quantum LEAP conference slated for March 2026.

In summary, Quantum Metric is not only responding to the needs of its clients but also leading the industry toward a future where agentic analytics become the norm. The potential to integrate behavior-driven insights with autonomous analytics creates an exciting prospect for enterprises navigating the digital landscape. As they double down on their agentic roadmap, Quantum Metric is poised to redefine how digital transformations are approached in the coming decade.

For further information about Quantum Metric and its innovative solutions, visit Quantum Metric's official website.