The 2026 Manager-Subordinate Perception Survey Reveals Communication Gaps and Challenges
Understanding the Gaps in Manager-Subordinate Relations: Insights from the 2026 Perception Survey
In May 2026, JobSoken conducted an extensive survey examining the perceptions of managers and subordinates regarding their roles, communication challenges, and mutual expectations. With 421 employees participating, this study sheds light on the evolving workplace dynamics in Japan, particularly amid a cultural shift toward greater individual autonomy and psychological safety.
The Context of the Survey
The survey, carried out by Persol Career's research division, targeted registered members of JobQ Town, capturing a diverse group of working individuals aged between 20 and 50 across various sectors. The results highlight significant discrepancies between how managers and subordinates view their relationship and responsibilities.
Key Findings: Managers vs. Subordinates
When asked about the primary role of managers, 64.9% of subordinates identified the establishment of a
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