#Germany #Whitelane Research #Stefanini #Cologne #IT Sourcing

Stefanini Excels in Whitelane Research's 2024 German IT Sourcing Study

Stefanini, a recognized global leader in technology solutions, has been honored as an Exceptional Performer in the Workplace Services category of Whitelane Research's 2024 German IT Sourcing Study. This significant accolade reflects the company's relentless dedication to providing innovative, scalable, and customer-focused workplace solutions designed specifically for the distinctive needs of businesses in Germany.

In the latest study, which incorporated insights from over 280 leading IT-spending organizations throughout Germany, Stefanini achieved the top rank in customer satisfaction within the Workplace Services domain. This solidifies the company's commitment to delivering quality services to its clientele. The 2024 study assessed more than 900 IT sourcing relationships, and Stefanini's recognition as an Exceptional Performer emphasizes its consistent ability to excel, thus earning both the trust and loyalty of its clients.

Rik Demeulemeester, VP of Sales at Stefanini Group, remarked, "At Stefanini, we believe that every workplace solution should be as dynamic as the people it serves. This recognition is a testament to the dedication of our teams and our commitment to empowering businesses in Germany with transformative solutions that enhance efficiency and innovation."

The report emphasizes that workplace services are becoming a vital area for outsourcing growth, as organizations seek partners that can offer secure, innovative, and cost-effective solutions. Stefanini's impressive ranking signifies its capability to meet these emerging demands with agility and creativity, aiding clients in navigating the challenges posed by today's competitive landscape.

Key Insights from the Study

The Whitelane Research 2024 German IT Sourcing Study provides critical insights into IT sourcing trends and the performance levels of service providers. Stefanini's acknowledgment as an Exceptional Performer underscores its strengths in various areas:

• - Client-Centric Solutions: The company specializes in delivering workplace services that optimize operational efficiency while enhancing user experiences.
• - Support for Digital Transformation: Stefanini effectively champions digital transformation and innovation through tailor-made, dependable solutions that cater to specific business needs.
• - Building Trust and Partnerships: The high levels of satisfaction and retention rates reflect Stefanini's solid commitment to fostering enduring partnerships with its clients.

Commitment to Excellence

Stefanini remains steadfast in its pursuit of excellence by continuously investing in cutting-edge technologies and innovative practices that address the ever-evolving requirements of its clients. By embracing a people-first approach, Stefanini empowers organizations to reach their goals, ensuring that they remain competitive in a progressively digital world.

Sustained Excellence Demonstrated by NPS

Achieving success entails adaptability, innovation, and a strong commitment to customer satisfaction. Stefanini EMEA has reported an impressive Net Promoter Score (NPS) of 73.8 for 2024, illustrating this commitment to delivering exceptional customer experiences. This represents the fourth consecutive year of NPS scores showing a positive trend—66 in 2021, 63.4 in 2022, and 65.4 in 2023. The upward trajectory reinforces Stefanini's relentless drive towards excellence and its adaptability to shifting customer needs.

About Whitelane Research

Established as a foremost independent research organization specializing in IT sourcing across Europe, Whitelane Research has provided crucial insights for over a decade. Their highly regarded studies compile feedback from over 2,000 client organizations that evaluate more than 5,000 IT sourcing relationships annually, solidifying their position as a definitive authority in identifying top-performing service providers across the continent.

About Stefanini

With more than 35 years of experience, Stefanini has built a reputation as a reliable global technology solutions partner. The company assists organizations in navigating complexities and discovering opportunities for growth. Whether focusing on workplace services or driving digital transformation, Stefanini is dedicated to providing scalable, sustainable, and client-focused solutions that deliver measurable success.

For further information regarding Stefanini's recognition in the 2024 German IT Sourcing Study, please visit Whitelane Research.