Introducing Microsoft Agent 365 Support Services for Digital Transformation

New Launch: Microsoft Agent 365 Implementation Support Services

In an age where digital transformation (DX) is paramount, PSC Co., Ltd., headquartered in Minato, Tokyo, has announced the launch of its implementation support services for Microsoft Agent 365 starting May 28, 2026. This service aims to foster and assist companies with their DX journey through effective AI agent management.

What is Microsoft Agent 365?

Microsoft Agent 365 serves as a centralized management framework, or "control plane," designed to oversee the diverse array of AI agents proliferating within businesses. By assigning an ID to each AI agent, companies can manage permissions and conduct audits as if they were individual employees, integrating security measures, access controls, and real-time operational monitoring. This innovative solution drives the secure integration of AI technologies in the workplace.

Challenges in AI Agent Management

AI agents are autonomous systems capable of achieving specific goals set by their human operators. These agents can self-structure the necessary steps to accomplish tasks, utilizing external tools effectively. This results in a significantly higher productivity compared to traditional generative AI systems that rely on explicit instructions.

However, as the use of AI agents becomes more prevalent, several challenges have emerged:

- Agent Sprawl: The uncontrolled proliferation of AI agents across various tools, leading to a chaotic management landscape.
- Prompt Injection: External input that allows misdirection of AI commands, potentially leading to the theft of sensitive information or execution of inappropriate actions.
- Privilege Abuse and Takeover: If agents possess excessive access rights, they can be hijacked by hackers, risking data tampering or leakage.
- Shadow AI: Employees using unauthorized AI agents can create unmonitored channels for data breaches.

Solutions Through Microsoft Agent 365

With Microsoft Agent 365, organizations can seamlessly ID-manage multiple autonomous agents (such as Copilot) akin to human employees, enforcing governance to maintain control. Key features include:

- Centralized Management: This service visualizes all created and deployed agents within the organization via a single registry.
- Security and Governance: Utilizing Microsoft Entra Agent ID, it implements zero-trust access controls, audit logging, and prevention of information leaks.
- Performance Monitoring: It analyzes agent usage and health in real-time to identify risk signals before they adversely affect business operations.

Comprehensive Features

From registration to control and monitoring, all aspects of agent management are centralized under the Microsoft Agent 365 umbrella.

Endorsement from Microsoft Japan

Japanese Microsoft Corporation has expressed great pleasure in PSC’s development and announcement of the Microsoft Agent 365 support services. PSC has long-established a robust partnership with Microsoft, demonstrating extensive knowledge of Microsoft products and aiding numerous clients in their DX journeys. Recently, PSC has acquired multiple “Security Specialization” certifications as a top-tier Microsoft partner, showcasing its commitment to safeguarding customers' data assets.

As a result, Microsoft is dedicated to furthering contributions to DX initiatives through close collaboration with PSC.

About PSC Co., Ltd.

Since its inception, PSC has focused on researching Microsoft technologies to promote secure digital transformation. Specializing in the AI and security sectors, the company boasts numerous Microsoft-certified personnel and the distinction of being a Microsoft Top Partner Engineer Award recipient. With the launch of the Microsoft Agent 365 implementation support services, PSC aims to safely drive AI utilization, contributing to Japan becoming a leading nation in AI advancement. Attendees can expect PSC's one-stop service, addressing all challenges related to AI agent management and governance.

For inquiries regarding this press release, please contact:

- Press Contact: Sakura Iida, PSC Co., Ltd.
- Phone: 03-3435-1044
- Email: [email protected]