Sean Thompson Joins ImageSource Board to Propel Customer Experience Automation and AI Innovation

Sean Thompson Joins ImageSource Board to Propel Customer Experience Automation and AI Innovation



On February 27, 2025, ImageSource, Inc., renowned for its ILINX enterprise software, announced an important addition to its board of directors: Sean Thompson. Thompson, previously the CEO of NAVEX, a prominent player in the governance, risk, and compliance industry, brings a wealth of experience that promises to enhance ImageSource's customer experience automation strategies and guide its approach towards artificial intelligence innovations.

Thompson’s impressive background encompasses notable positions at Deloitte Consulting, Microsoft, and SAP, where he acquired invaluable insights into enterprise business and technology management. His trajectory includes leading strategies at NAVEX, a $400 million SaaS company with a vast customer base and notable market share. Under his leadership at NAVEX, Thompson was instrumental in implementing growth and investment strategies supported by high-profile investment banks, such as J.P. Morgan and Goldman Sachs.

Reflecting on Thompson's appointment, Terry Sutherland, CEO of ImageSource, stated, "Sean's experience in transforming digital risk and compliance solutions, alongside his comprehensive understanding of enterprise requirements, will significantly influence ImageSource's strategic direction. His expertise in product enhancement and market expansion is key as we strive to solve complex business challenges for our customer-partners."

Thompson has expressed enthusiasm about joining ImageSource, highlighting the company as a dynamic SaaS provider with a dedicated team and a strong base of satisfied clients. He mentioned the immense potential to lead the market by leveraging AI innovation to translate content understanding into valuable insights. "I am eager to support Terry Sutherland and the team in accelerating the company's growth momentum," Thompson noted enthusiastically.

Prior to his role at NAVEX, Thompson co-founded Nuiku, an innovative natural language processing company, which revolutionized voice-driven user interfaces within enterprise applications and the domain of home automation. After successfully directing Nuiku’s trajectory for nearly a decade, Thompson joined SAP, where he served as chief revenue officer and ultimately as EVP of SAP's Business Network—the largest B2B commerce marketplace globally.

His early career saw him at Deloitte Consulting, managing diverse service lines ranging from ERP to business intelligence, showcasing his multifaceted expertise. Notably, Thompson's educational credentials include an MBA from Harvard and a bachelor’s degree in business administration from Gonzaga University, where he graduated with high honors.

About ImageSource


ImageSource, Inc. stands out in the realm of process innovation, offering advanced solutions through ILINX®, known for its flexibility in process improvement. The firm is committed to nurturing customer-partner success, employing tested technology and deep implementation expertise to empower enterprises and government organizations to mitigate risks, modernize operations, and improve customer experiences. More information can be found on their website www.imagesourceinc.com or by calling them directly at (360) 943-9273.

In summary, Sean Thompson's addition to the ImageSource board is not merely a strategic move; it reflects a commitment to excellence and innovation in customer experience automation. His leadership promises to propel the company forward as it looks to tap into AI advancements in transforming how businesses approach operational efficiency.

Topics Business Technology)

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