Modirum Platforms Strengthens Its Presence in UAE for Enhanced Customer Experiences

Modirum Platforms, a leader in AI-driven platform technologies aimed at safeguarding critical infrastructure, has recently expanded its operations in the UAE. The company established a new Center of Excellence situated in Expo City Dubai and appointed Filip Petkov as the General Manager for the Middle East region. This strategic decision highlights Modirum's dedication to enhancing customer experiences and optimizing essential services within the UAE and surrounding areas.

Founded 27 years ago, Modirum Platforms has built a strong reputation, collaborating with over 30 governments and leading enterprises across the globe. Its long-standing commitment to fortifying systems through advanced technology positions the company as a trusted partner for various sectors in the region. Tero Silvola, CEO of Modirum Platforms, articulated the significance of their presence in the UAE, stating, "The UAE stands as a global nexus for critical communications and advanced connectivity. It boasts a world-class digital infrastructure complemented by decisive public-private initiatives and strong commitments to AI and cybersecurity. Establishing a local base allows us to collaborate more closely with operators to deliver superior customer experiences and bolster cybersecurity resilience."

Filip Petkov, who now oversees operations in the Middle East, further emphasizes the need for proximity to customers, stating, "Our goal is to enhance communication and response times while elevating the quality of our services. Relocating to the UAE with my family enables us to participate actively in the nation's culture of ongoing innovation."

The demand from customers for enhanced accessibility and responsive solutions has been evident. Modirum is committed to embedding its product and engineering teams deeply within client operations to safeguard and improve service levels, particularly in critical scenarios where network efficiency and time are paramount. The company's approach includes on-site collaboration with clients, maintaining shared backlogs, and implementing rapid development cycles to respond to live feedback swiftly. This adaptive model of everyday innovation marries AI-driven insights with leading cybersecurity practices to proactively prevent issues and expedite resolutions, continuously reinforcing the platform's reliability after each iteration.

For communication service providers and essential sector operators, which include those in public safety, energy, transport, and finance, the UAE's landscape serves as an ideal testing ground for pioneering new capacities and scaling successful initiatives. With its bolstered presence in the region, Modirum aims to assist its clients in achieving optimal operational uptime, quicker recovery times, and overall enhanced user experiences.

Mission Statement

Modirum Platforms diligently analyzes mission-critical operations to discover transformative opportunities. By leveraging our cutting-edge platforms, AI capabilities, and domain expertise, we devise innovative solutions that advance businesses and societies alike.

Vision Statement

Positioned as the EMEA leader in enterprise software focused on protecting and optimizing critical infrastructure, Modirum Platforms' UAE office is set to operate as a regional hub. Its main objectives include supporting clients, encouraging local partnerships, and driving innovation in cybersecurity, trusted AI, and secure communication solutions.