US Claims Capital Responds to Data Security Incident Affecting Privacy of Personal Information

Notice of Data Event from US Claims Capital



US Claims Capital, LLC (hereafter referred to as "US Claims") has recently issued a notice regarding a data event that has the potential to impact the privacy of various individuals' sensitive information. Taking this occurrence very seriously, US Claims has outlined the particulars of the event, the actions taken in response, and the resources available for those who may feel affected by this incident.

What Happened?



On January 7, 2025, US Claims detected unusual activities within its network. Upon this discovery, the company swiftly initiated a thorough investigation involving legal counsel and expert forensic specialists. The objective was to assess the extent of the irregularities and to identify the sensitive information that may have been impacted. By March 25, 2025, the investigation concluded that potentially unauthorized individuals had accessed certain types of data.

Type of Information Exposed



While US Claims has no evidence to suggest that the compromised information has been misused fraudulently, the types of data that may have been accessed include:
  • - Names
  • - Driver's License Numbers
  • - State Identification Numbers
  • - Social Security Numbers
  • - Financial Account Numbers and Routing Codes
  • - Payment Card Information
  • - Taxpayer ID Numbers
  • - Health Insurance Information
  • - Medical Data
  • - Digital Signatures
  • - Dates of Birth
  • - Passport Information

Actions Taken by US Claims



US Claims is devoted to upholding the security and confidentiality of all personal data it manages. Following the identification of the data event, the company wasted no time in launching an investigation and mitigation strategy. Steps included:
  • - Engaging a cybersecurity firm for a comprehensive forensic investigation.
  • - Notifying law enforcement agencies about the incident.
  • - Preparing to inform all individuals whose information was impacted.

To help safeguard affected individuals, US Claims is offering free credit monitoring and restoration services for a duration of 12 to 24 months, facilitated through IDX. Additionally, guidance on measures to protect against identity theft is provided, including instructions on setting up fraud alerts, security freezes on credit files, contact information for consumer reporting agencies, and directions on obtaining a free credit report.

How Individuals Will Be Informed



US Claims is sending out notice letters to individuals whose data was identified within the impacted files, provided there is a valid mailing address on record. For those who do not receive a letter but wish to confirm if they have been affected, a dedicated assistance line is available at 1-877-312-4807, operational Monday to Friday from 9 a.m. to 9 p.m. Eastern time, excluding major U.S. holidays.

Recommended Actions for Individuals



US Claims encourages all individuals to stay alert to potential identity theft incidents. Recommended practices include routinely reviewing account statements, analyzing explanation of benefits forms, and monitoring free credit reports for any unusual activities. U.S. law stipulates that individuals are entitled to one free credit report from each of the three major credit bureaus annually. Requests for these reports can be made via AnnualCreditReport.com or by calling 1-877-322-8228.

Consumers have the right to impose an initial or extended "fraud alert" on their credit files at no cost. This process requires businesses to verify identities before granting new credit. For victims of identity theft, an extended alert lasting seven years is also an option.

Alternatively, consumers may choose to establish a "credit freeze" on their reports, which prevents credit bureaus from releasing information without the consumer's explicit authorization. While a credit freeze provides control over who accesses personal financial data, it may delay the approval of future credit requests.

To inquire or initiate a fraud alert or credit freeze, corresponding requests can be directed to the major credit bureaus:


Additional Resources



Individuals are encouraged to educate themselves pertaining to identity theft prevention, fraud alerts, and credit freezes through the aforementioned resources, the Federal Trade Commission, or their local Attorney General's office. The FTC can assist individuals who find that their information has been compromised and provide guidance on filing complaints, should they need to.
In conclusion, US Claims Capital emphasizes its commitment to transparency and support in light of this data event, prioritizing the protection and privacy of all individuals affected.

For further assistance or inquiries related to this notice, individuals may contact US Claims directly or reach out to law enforcement as needed.

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This announcement serves as an essential reminder of the importance of vigilance regarding personal information and the proactive steps individuals can take to protect themselves against identity theft.

Topics Policy & Public Interest)

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