DXC Launches Innovative AI-Focused Customer Experience Center in Bengaluru

DXC Launches a New AI-first Customer Experience Center in Bengaluru



DXC Technology, a frontrunner in business technology, has recently inaugurated its cutting-edge Customer Experience Center in Bengaluru, India. This impressive 200,000 square foot facility aims to deepen customer engagement and accelerate the transformation driven by artificial intelligence (AI).

Located within one of Bengaluru’s prominent technology corridors, this new center is one of DXC’s largest service locations worldwide. It underscores the company's commitment to assisting organizations in transitioning from AI trials to widespread implementations, expanding its global network for collaborative spaces with clients.

A Hub for AI Development and Collaboration



The new facility blends various workspaces, including immersive customer experience zones, fluid collaboration hubs, ideation studios, co-creation labs, and partner experience zones. This modern environment encourages DXC teams, customers, and partners to collaborate on developing and deploying AI solutions that deliver tangible business outcomes.

Ramnath Venkataraman, Head of Consulting Engineering Services at DXC Technology, emphasizes the key component of this center: the people. He states, "What differentiates us from others is our talent. Our new Customer Experience Center is designed to enhance collaboration with our clients and partners, allowing us to jointly develop, implement, and scale AI-driven solutions to meet complex business challenges. By working closely with our customers throughout the entire innovation process, we aim to turn ideas into measurable business results quickly."

Fostering AI Solutions for Businesses



DXC is dedicated to helping organizations move from simple AI experimentation to large-scale application. This facility serves as a crucial environment where customer teams can prioritize valuable use cases, prototype solutions rapidly, and integrate AI into their existing technological frameworks, including the core systems that organizations rely on.

The facility showcases DXC's expertise in AI, consulting, engineering, cloud solutions, cybersecurity, and network transformation. It is equipped with a central AI hub, cyber range, forensics labs, Security Operations Center, and Network Operations Center, providing end-to-end scenarios from solution design to operational execution and monitoring.

The centerpiece of the facility is the AI hub, which focuses on assisting customers in translating AI concepts into operational solutions through practical development and testing efforts. The integrative capabilities foster support throughout the entire lifecycle, from conception to operation and optimization.

Rob Le Busque, DXC Technology’s Asia-Pacific and Japan Vice Chair, stated, “Our new Customer Experience Center is a powerhouse of AI innovation and technical excellence. By combining our consulting, engineering, and operational expertise in one location, we empower our customers to accelerate AI adoption and create connected enterprises where people collaborate with AI agents to enhance their core systems.”

About DXC Technology



DXC Technology (NYSE: DXC) is a leading technology and innovation partner for businesses worldwide, delivering software, services, and solutions to help organizations utilize AI effectively in this rapidly changing landscape. With extensive expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world's most complex technology environments. For more information, visit dxc.com.

Topics Business Technology)

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