#United States #Rancho Cucamonga #Medicaid #NCQA #Inland Empire Health Plan

Inland Empire Health Plan Recognition

Inland Empire Health Plan (IEHP) has recently received high accolades from the National Committee for Quality Assurance (NCQA) by achieving an overall rating of 4 out of 5 stars for its Medicaid plan. This marks a significant milestone, as it is the second time IEHP has garnered this honor. The impressive rating reflects a comprehensive evaluation across various performance measures. IEHP has attributed this success to key factors: robust support for its providers, a strong commitment to member engagement, and effective internal operations.

Provider and Member Engagement

The commitment of IEHP to provider support cannot be overstated. By working closely with healthcare providers, the plan ensures operational efficiency and quality service delivery. On the other hand, member engagement is achieved through various initiatives that encourage feedback and active participation in healthcare decisions, creating an environment where members feel valued and heard.

Celebrating Three Decades of Excellence

As the health plan commemorates 30 years of service to the Inland Empire, this achievement resonates deeply with its mission. Jarrod McNaughton, IEHP's Chief Executive Officer, stated, "This achievement comes at an exciting time as IEHP celebrates 30 years as the Inland Empire's trusted local health plan. Maintaining this high standard requires the dedication of our entire team, alongside providers and community organizations working together. We remain committed to providing our community with high-quality, equitable and accessible healthcare.”

NCQA's Role

NCQA is a recognized non-profit organization dedicated to improving the quality of healthcare. It accredits various healthcare organizations and implements a variety of performance measurement tools including HEDIS®, which is widely used in the healthcare industry. Through such rigorous assessments, NCQA helps consumers, employers, and others to make informed healthcare choices. This rating confirms IEHP’s commitment to facilitating quality healthcare in safe environments where members feel supported.

A Future Focused on Quality and Innovation

Genia Fick, IEHP's Chief Quality Officer, also emphasized the importance of this rating, stating, "This rating shows a collective commitment to quality, partnership, and innovation. We are encouraged by this feedback, which shows that our members are receiving high-quality, coordinated care in environments where they feel safe, supported, and heard." This positive endorsement is reflected not only in member satisfaction but also in the broader impact on community health.

About IEHP

Founded in 1996, IEHP serves approximately 1.4 million residents across San Bernardino and Riverside counties. As one of the largest Medicaid health plans in the country, it operates as a Dual Eligible Special Needs Plan for beneficiaries of both Medicare and Medicaid. The commitment to affordability is highlighted by IEHP being noted as the lowest-cost Silver plan under Covered California.

With a dedicated team of nearly 3,600 and a network of over 10,000 providers, IEHP is steadfast in its mission to ensure optimal healthcare and compassion within its communities. For further information about IEHP and its healthcare initiatives, visit www.iehp.org and join in celebrating years of dedication to providing exceptional healthcare services.

Conclusion

The achievement of a 4-star rating by IEHP is not just a statistic; it reflects the hard work and collective effort of healthcare professionals and community members. As IEHP looks forward, the focus will remain on evolving to meet the needs of the community while upholding the highest standards of healthcare delivery.