#Japan #Matsue #Infomart #Sanin Godo Bank #Industry Channel

Sanin Godo Bank Embraces AI for Business Efficiency

The Sanin Godo Bank, headquartered in Matsue, Shimane Prefecture, has recently integrated the innovative AI-driven solution known as the 'Industry Channel' into its operations. This strategic collaboration with Infomart, a company renowned for its expertise in B2B platforms, aims to bolster business discussions and provide essential industry insights to effectively support sales personnel.

Background of Implementation

As part of its initiative to enhance corporate sales efficiency and improve the skills of young employees, Sanin Godo Bank has been taking steps to employ its own AI agent tailored to in-house operations. However, typical generative AI often provides results that are too generic, primarily summarizing industry overviews without delivering actionable insights suitable for real-world business discussions. Additionally, challenges such as the phenomenon of 'hallucinations'—where the AI produces seemingly credible, yet inaccurate information—have posed significant hurdles.

To address these concerns and achieve high-quality, practical outputs that directly contribute to customer proposals, the bank recognized the importance of reliable data sources. The 'Industry Channel', featuring comprehensive reports curated by expert consultants using official government and corporate information, was thus adopted as a trustworthy knowledge base to enhance the precision of AI outputs.

Role of Industry Channel and Its Benefits

1. Enhanced and Efficient Pre-Visit Preparation
By referencing the specialized data from the 'Industry Channel', generative AI can accurately identify trends and challenges within the client's industry. This allows sales representatives to significantly reduce the time they spend organizing necessary information and formulating hypotheses before client visits. For instance, the time traditionally required for preparing a single visit, which was approximately one hour, has now been cut down to about thirty minutes, enabling a more effective sales process.

2. Standardization of Industry Knowledge and Skill Enhancement
Young employees can now instantly access industry insights comparable to those of seasoned professionals by consulting the outputs generated by the AI. This standardization of knowledge, which is often siloed among experienced staff, elevates the overall consulting capabilities of the entire workforce.

3. Reliable Information Leading to Superior Outputs
By relying on verified data from the 'Industry Channel', which is developed by knowledgeable consultants, the AI minimizes the risk of hallucinations commonly associated with generic AI applications. This ensures high trustworthiness of the information used for business operations.

Comment from Sanin Godo Bank

In an effort to strengthen its consulting services aimed at solving management challenges for local businesses, the representatives at Sanin Godo Bank expressed their enthusiasm regarding this collaboration. By integrating the 'Industry Channel’s' high-quality data into their AI agent, they anticipate a substantial improvement in the efficiency of pre-visit preparations for sales personnel. This advancement is also expected to help standardize and enhance the training processes for less experienced staff, allowing them to deliver more meaningful proposals to clients.

Overview of Services

The 'Industry Channel' is an information platform designed for sales and marketing teams, enabling quick and cost-effective access to industry trends and key companies. With automatic data collection features for news, financial reports, and exhibition information relating to target companies and competitors, the platform supports strengthened sales and planning efforts through its extensive data availability and user-friendly industry reports.

For more information, visit: Industry Channel by Infomart

Company Profiles

Sanin Godo Bank

• - Name: Sanin Godo Bank Co., Ltd. (Tokyo Stock Exchange Prime: 8381)
• - Representative: CEO Hiroshi Yoshikawa
• - Head Office: 10 Uomachi, Matsue, Shimane Prefecture
• - Established: December 1, 1878, and incorporated on July 1, 1941
• - Website: Sanin Godo Bank

Infomart

• - Name: Infomart Co., Ltd. (Tokyo Stock Exchange Prime: 2492)
• - Representative: President Shin Kimura
• - Head Office: 13th floor, Shiodome Shibarikyu Building 1-2-3 Kaigan, Minato-ku, Tokyo
• - Established: February 13, 1998
• - Website: Infomart