New Cyber Investigation Service Revolutionizes Threat Response for SMBs and MSSPs

In an age where cyber threats loom larger than ever, Sleuth Kit Labs has introduced an innovative service poised to change how small and medium businesses (SMBs) and Managed Security Service Providers (MSSPs) tackle cyber intrusions. On April 9, 2025, the company launched its Rapid Endpoint Triage Service, a breakthrough in cyber investigation that allows organizations to swiftly assess the severity of a security breach at a remarkably low cost.

Traditionally, organizations faced a daunting choice when confronted with a potential cyber incident: obliterate the compromised system in hopes of negating the harm, or spend tens of thousands of dollars and wait for what seemed like an eternity for a complete forensic analysis. However, with the introduction of the Rapid Endpoint Triage Service, these burdensome decisions have become a thing of the past. For a fixed fee of $2,000, businesses can secure actionable insights within hours instead of days.

The service operates on a straightforward principle. A user installs a lightweight program on the affected system, facilitating data transmission to a centralized analysis hub. Once the data is uploaded, skilled examiners dive into the findings, generating a comprehensive report that answers critical questions about the nature of the incident—enabling organizations to make informed decisions on how to respond. According to Brian Carrier, the CEO of Sleuth Kit Labs, this new approach significantly enhances the ability of SMBs to navigate cyber threats: "Some alerts are just the tip of the iceberg. It's reckless to completely wipe a host and hope that the issue resolves itself. We want to empower smaller enterprises with an affordable solution that enhances their security posture."

Managed Service Providers (MSPs) and MSSPs are set to significantly benefit from this innovation, as they frequently alert clients regarding potential security threats. The Rapid Endpoint Triage Service not only allows these providers to inform clients about alerts but also equips them to assist in formulating effective response strategies. As Ryan Benson, Vice President of Security at CompassMSP, explains, "This service has enabled my team to make more informed decisions post-alert and execute thorough investigations. We can run the collection program for the client, delivering an in-depth event analysis along with recommended actions."

At the core of this service is the Cyber Triage platform, renowned for being a leading automated digital investigation tool. Leveraging machine learning, threat intelligence, and a suite of proprietary techniques, Cyber Triage automates the analysis of intrusion evidence, directing investigators towards crucial focal points.

Sleuth Kit Labs, the brainchild behind this pioneering service, is synonymous with automated digital investigation. Emerging from BasisTech, the company has successfully trained thousands of investigators globally through its open-source Autopsy platform. Its advanced Cyber Triage tool supports Security Operations Centers (SOCs), incident response teams, and forensic labs in executing swift intrusion investigations. The global customer base of Sleuth Kit Labs includes internal security teams, MSSPs, and law enforcement agencies—all aiming to bolster their defenses against growing cyber threats.

With the introduction of Rapid Endpoint Triage Service, Sleuth Kit Labs demonstrates a commitment to enhancing cybersecurity for organizations of all sizes, championing a paradigm shift from reactive to proactive threat management. By arming SMBs and MSSPs with the tools needed for effective cyber defense, the service promises not just to mitigate risks but to foster a culture of security-aware decision-making across the board. For more details, visit Sleuth Kit Labs.