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BeMotion's Virtual Showroom: An Insight into the Future of Customer Service

As we step into a new era of technology and customer service, BeMotion, based in Toshima City, Tokyo, has unveiled an innovative virtual showroom where visitors can experience the forefront of AI-driven customer interaction. From May 16, 2025, this unique showroom offers a free opportunity to engage with their on-demand AI that guides users through various home appliances, alongside the integration of AR and VR technology for a truly immersive experience.

The Concept Behind the Virtual Showroom

In today's fast-paced world, human employees are not the only option for providing customer service. BeMotion aims to tackle issues like labor shortages and the risk of operational dependence on individual employees through its innovative "On-Demand Customer Service" program. This virtual showroom breaks down barriers by allowing everyone to experience a new age of customer interaction, highlighting how technology can redefine service delivery.

What is On-Demand Customer Service?

This unique initiative by BeMotion incorporates various technological solutions to streamline operations in retail and service sectors. It addresses common challenges faced on the shop floor, including labor shortages and individual dependency in operations. Through advanced automation and AI, BeMotion is equipping businesses with tools that simplify customer interactions and improve work efficiency.

Engaging Features of the Virtual Showroom

Visitors to the virtual showroom can navigate through a range of interactive experiences that demonstrate the advanced capabilities of BeMotion's services:

1. AI Avatar Customer Interaction

One of the key highlights of the virtual showroom is the AI avatar, taking the role of a home appliance concierge. Interacting through voice, customers can experience a demo where the AI autonomously engages with users, showcasing a realistic customer interaction that embodies potential real-life applications. This exciting feature will be available until the end of May, bringing a taste of futuristic service to users.

2. Virtual Space Creation Demonstrations

Visitors can also observe 3D-crafted virtual stores and facilities. BeMotion's display showcases how they can replicate actual spaces or create unique environments that embody a brand's essence, enabling businesses to establish constant customer touchpoints, operational 24/7 throughout the year.

3. Augmented Reality (AR) Experiences

Using smartphones or tablets, users can explore an AR corner where product information and guidance wrap seamlessly into the real environment. This new form of customer service allows for easy navigation through products and facilitates an unprecedented understanding of merchandise—all with just a quick scan of QR codes with personal devices.

How to Access the Virtual Showroom

Accessing the showroom is straightforward. It is optimized for desktop viewing, and users can visit here to dive into this exciting virtual realm. However, visitors are advised to connect over Wi-Fi for optimal performance and experience, as excessive access or prolonged usage may lead to technical difficulties. Importantly, the products showcased within the showroom are entirely fictional.

Looking Ahead

BeMotion continues to innovate by employing Generative AI and developing VR-driven content aimed at enhancing both customer engagement and staff training. Their mission is to establish a groundbreaking approach where humans and AI collaborate seamlessly, leading to a refreshing work landscape in service industries.

Company Overview

Founded in January 1990, BeMotion has over three decades of expertise in the sales and outsourcing sectors focusing primarily on electronics. The company is striving toward “Digital Transformation” by promoting efficiency in customer interactions while enhancing real-world experiences. Their commitment to technological advancement combined with a heartfelt service ethos aims to raise the bar for customer experiences nationwide.

For more information about BeMotion and its initiatives, visit their corporate site or their On-Demand Service page.