#Japan #Kyoto #Helpfeel #Gyazo #Shihou Miyanaka

Helpfeel Welcomes Shihou Miyanaka as COO

Helpfeel Inc., a pioneering company based in Kyoto focused on accelerating the societal implementation of AI, has officially announced the appointment of Shihou Miyanaka as its new Chief Operating Officer (COO). Her extensive expertise, especially as the Chief Financial Officer (CFO) since 2022, has positioned her uniquely to lead the company's transition from a founder-led organization to one driven by a professional management team.

Shihou Miyanaka's Journey to COO

Having joined Helpfeel in 2022, Shihou Miyanaka has been instrumental in spearheading fundraising efforts and shaping business strategies. Notably, she played a crucial role in securing a total of 2 billion yen in funding. With her new role as COO beginning in 2024, Miyanaka will focus on restructuring the sales and marketing divisions and enhancing performance management. This evolution aims to position Helpfeel as a globally recognized AI knowledge data platform.

Miyanaka holds an impressive background that includes her tenure as a director at SMBC Nikko Securities' Investment Banking Division, focusing on technology companies' Initial Public Offerings (IPOs) and mergers and acquisitions (M&A). Her accolades, including the Rising Star award at the Women in Finance Awards Asia 2022 and the inaugural Japan CxO Award Grand Prix in 2025, exemplify her strong reputation in the field.

The Significance of Miyanaka's Appointment

Helpfeel has already established a solid presence in the enterprise domain, with over 800 implementations across various sectors, including finance and manufacturing. As generative AI becomes more integrated into society, the importance of structured knowledge data to unlock AI's true potential is paramount. Helpfeel aims to provide an AI knowledge data platform that streamlines customer interactions and enhances operational efficiency.

With a remarkable utilization record of over 3.2 billion instances across 242 countries through its image and video-sharing service, Gyazo, Helpfeel has accumulated significant insights into global product management and marketing.

Transitioning to a New Era of Growth

As Helpfeel embarks on its second founding phase, the company's vision is clear: to be recognized as Japan's first global AI enterprise. The strategic growth plan includes leveraging both domestic and international business foundations to expand operations, particularly in North America. To achieve this ambitious goal, an adaptable management framework bolstered by strong leadership is essential.

Following a shareholders' meeting, Shihou Miyanaka was appointed as COO on March 26, 2026, a pivotal milestone for Helpfeel on its journey to becoming a genuine global company.

Leadership Insights

Both Miyanaka and CEO Isshu Rakusai have shared their perspectives on this transition. Miyanaka emphasizes the importance of a synergistic executive team aimed at achieving unparalleled growth, setting ambitious goals including reaching an ARR of 100 billion yen and solidifying Helpfeel as a global AI leader.

CEO Isshu Rakusai views Miyanaka's appointment as a critical step in Helpfeel's evolution. He acknowledges the need to recalibrate the company's resources to align with global aspirations and anticipates that Miyanaka's contributions will further elevate decision-making processes, ultimately enhancing Helpfeel's potential to transform the world through Japanese technology.

Helpfeel's Innovative AI Knowledge Data Platform

At the core of Helpfeel's mission is its AI knowledge data platform, which optimally organizes and structures the vast amount of knowledge resources found within companies. This robust information infrastructure enhances not just customer experiences on the web but also internal operations, using search logs and interaction logs for marketing analyses. With over 800 implementations, Helpfeel continues to support enterprises in maximizing their AI capabilities.

For more information about Helpfeel and its services, you can visit their official website at Helpfeel.

Overview of Helpfeel

• - Founded: December 21, 2007 (Japanese branch established on December 4, 2020)
• - CEO: Isshu Rakusai
• - Kyoto Office: 5th Floor, Kawamoto Building, 110-16, Goshoyahata-cho, Kamigyo-ku, Kyoto 602-0023
• - Tokyo Office: 4th Floor, Sumitomo Realty and Development Yaesu Building, 2-14-1 Hatchobori, Chuo-ku, Tokyo 104-0032
• - Website: Corporate Profile

Helpfeel is an innovative knowledge technology company that transforms a company's vast knowledge assets into formats that AI can truly understand and utilize, establishing a robust information infrastructure for the era of AI. Their holistic AI solutions focus on the creation, accumulation, and application of knowledge data, ensuring businesses can thrive in the evolving digital landscape.