Understanding Toilet Clogging Repair Costs Through a Nationwide Survey

Exploring the Costs of Toilet Clogging Repairs

Toilet clogs are not uncommon and can pose significant inconveniences for homeowners. Recognizing this, Sumairu Suido, a plumbing service based in Nerima, Tokyo, conducted a survey to gather data on the costs associated with toilet clogging repairs. The survey aimed to analyze the amounts paid by individuals who have previously dealt with a clogged toilet while also uncovering their ideal cost expectations.

Survey Overview

The survey was held from April 18 to May 1, 2025, and included responses from 500 individuals nationwide who had sought professional plumbing services to address toilet clogs. The methodology employed was a web-based questionnaire facilitated by Cloudworks. Participants were carefully screened to exclude any answers deemed irrelevant or mischievous, ensuring that all collected responses were legitimate.

Key Findings

How Did Participants Find Their Plumber?

One of the first questions aimed to uncover how respondents located their plumbing services. Surprisingly, 46.6% reported using online searches as their main method for finding a plumber. This shift illustrates how the availability of smartphones and the internet have transformed the way people seek out necessary services.

Where Do Respondents Live?

The analysis of whether respondents lived in a house or an apartment revealed that toilet clogs can occur regardless of the type of residence, affecting both single-family homes and multi-unit buildings alike.

Causes of Toilet Clogs

When inquiring about the causes of these clogs, over half of the respondents credited their issues to toilet paper and waste, indicating a common source of frustration among toilet users.

Repair Costs

Concerning costs, participants were notably concerned about how much they had spent on repairs. The findings indicated:

- 0 to 9,999 JPY: 50.8% (254 respondents)
- 10,000 to 19,999 JPY: 30.8% (154 respondents)
- 20,000 to 29,999 JPY: 7.4% (37 respondents)
- 30,000 to 49,999 JPY: 6.4% (32 respondents)
- 50,000 JPY or more: 4.6% (23 respondents)

This reveals that a significant portion of the repairs (81.6%) could be handled for 19,999 JPY or less.

Evaluating Customer Satisfaction

Another important aspect of the survey focused on consumer satisfaction. When asked about the service received from their plumbers, an impressive 98.0% of respondents rated their experience as satisfactory or above average. This suggests that, despite the occasional news stories about unscrupulous plumbing services, the majority of plumbers provide reliable and commendable service.

Ideal Pricing

Lastly, when participants were asked what they deemed to be a reasonable cost for toilet clog repairs, a staggering 75.6% expressed that they would prefer a price of 9,999 JPY or less. Clearly, there is a strong desire for affordable repair options.

Conclusion

The results from the Sumairu Suido survey reveal that nearly all plumbing services are earning positive reviews, as 98% of respondents rated their service as satisfactory or better. Consumers can feel confident in hiring plumbing services, as the majority come highly recommended. In light of this data, homeowners are encouraged to seek estimates from multiple plumbers to ensure they find a trustworthy and reasonably priced service. Sumairu Suido offers free estimates with no travel fee, making it an excellent option for those facing plumbing issues.

For more insights, please check out our Column, where parts of the survey responses are published.