#USA #Hyderabad #AI-native #ValueLabs #AiDE

ValueLabs Transforms into the Enterprise OS of the Agentic Era

Introduction

In a groundbreaking announcement made on June 16, 2025, ValueLabs, a leading global technology services company, revealed its ambitious plans to morph into the Enterprise Operating System (Enterprise OS) tailored for what it calls the Agentic Era. At the core of this transformation lies AiDE®, their proprietary platform initially developed to enhance software delivery but has now evolved into an intelligence layer influencing all operational aspects of the company.

Founder and Executive Chairman Arjun Rao emphasized that this transformation extends beyond merely deploying technology. "We are not just integrating AiDE®; we are redefining our entire operational framework. It is a fundamental shift in how we work, learn, and achieve our goals, and we intend to be a role model for others aiming to become AI-native."

Key Areas of Transformation

ValueLabs' internal evolution encompasses broad deployment across various major business processes:

1. Product Development Lifecycle

By integrating AiDE® in product management, design, architecture, coding, testing, root cause analysis, deployment, and site reliability engineering (SRE), ValueLabs is striving to enhance efficiency and speed in product delivery.

2. Client Operations

The customer experience is also being refined. Client onboarding, benefits administration, claims management, IT service delivery, and customer support processes are being revitalized to ensure seamless interactions and improved service.

3. Sales Operations

With the introduction of Sage, a suite of AiDE®-powered agents, lead generation, pitch creation, and pursuit workflows will be optimized, integrated with the AiDE Marketplace to augment sales effectiveness.

4. Recruitment

Understanding the need for efficiency in recruitment, ValueLabs has restructured this process into an AI-enabled pipeline, which automates screening, scheduling, and onboarding, minimizing the reliance on human intervention.

Pipe: The Future Collaboration and Orchestration Platform

A significant milestone in the transformation is the introduction of Pipe, an internal enterprise collaboration and orchestration platform designed to work alongside AiDE®. Once operational, Pipe will function as the control hub for the organization, facilitating real-time interactions, connections among teams, and automating various operational tasks. Whether it involves problem-solving client issues, generating proposals, or managing internal processes, AiDE® and Pipe are set to become the backbone of ValueLabs' intelligent infrastructure.

As ValueLabs CEO Sam Alva articulated, "We are moving beyond mere automation towards constructing an autonomous framework. Our AiDE Applications are coordinating efforts across teams, tackling routine tasks while elevating complex challenges requiring human expertise. This focus allows our teams to concentrate on creativity and strategic decision-making."

Vision for the Future

Looking ahead, ValueLabs plans to:

• - Launch the AiDE Marketplace, a discoverable ecosystem of applications for essential business operations.
• - Utilize Sage to demonstrate a comprehensive cycle of AI-native market execution.
• - Activate the integration of Pipe and AiDE® to showcase how future intelligent enterprises will function.

Conclusion

This innovative transition positions ValueLabs as a trailblazer towards an operating model that endorses distributed decision-making, agentic governance, and an intelligent system-based approach to escalation. The company believes this transformation will not only streamline internal workflows but also offer clients a structured pathway to develop their AI-native operations, thus fostering a new era in enterprise functionality.

ValueLabs, established in 1997, aims to support over 300 global enterprises in evolving into AI-native organizations with the help of its AiDE® platform and innovative service delivery models. With a dedicated team of over 7,000 professionals, it is set to unlock new levels of productivity, agility, and competitive edge in the market.