#Japan #Tokyo #Change Holdings #Bloom Act #SPOKES

Strengthening the Partnership: Change Holdings and Bloom Act

Change Holdings, led by CEO Daishi Fukutome, and Bloom Act, headed by CEO Takano Takumi, are joining forces to enhance digital transformation (DX) within local government operations. Based in Tsukuba, Ibaraki Prefecture, Bloom Act has previously collaborated with Change Holdings to streamline operational processes in financial institutions and local governments. Their efforts aim to promote DX by utilizing the online customer support system, ROOMS.

Background of the Collaboration

Both companies have actively worked together with the goal of driving the DX of counter services in financial institutions and local government offices. Through the implementation of the ROOMS system, they have successfully supported the transition towards non-face-to-face and digital interactions. Building on this experience, they are now set to develop and sell a new SPOKES plan specifically designed for local governments, focusing on the DX of explanation tasks and improving information dissemination efficiency.

Digital Transformation of Local Government Operations with SPOKES

Local governments are responsible for relaying a multitude of information to residents daily, including system guidelines, various procedures, disaster prevention, and welfare information. However, challenges such as the reliance on individuals for repetitive explanations and the difficulty of providing multilingual support have affected the quality of resident services. SPOKES addresses these challenges by offering a technology-driven solution. By simply uploading paper materials like PowerPoint presentations, staff can efficiently create narrated videos without the need for filming or recording. This approach allows anyone to produce easily understandable videos, thereby minimizing dependence on paper material and standardizing information delivery.

The generated videos come with viewing logs, providing insights into when content was viewed and which sections received the most attention. This transparency allows for improved communication strategies and verification of information outreach effectiveness. By transforming the traditional reliance on printed materials into a standardized video format, organizations can reduce costs associated with conveying information while ensuring that messages are clear and comprehensible to viewers.

About Change Holdings

Change Holdings focuses on the mission to "Change People, Change Business, Change Japan." Their vision is to "Change Productivity" through their two main business pillars: the NEW-IT Transformation business, which supports the cultivation of digital human resources and the innovation of operational processes, and their public tech business aimed at local revitalization through DX. As a crucial player in this ecosystem, Change Holdings continues to expand its efforts and influence.

This partnership with Bloom Act reflects a commitment to fostering a supportive environment that augments the capabilities of local governments in their move towards digital excellence. With a track record of initiatives putting both companies at the forefront of innovative solutions, the collaboration is poised to yield significant advancements in local governance efficiency and service delivery, bridging the gap between technological potential and practical application.

About Bloom Act

Bloom Act emphasizes the value of time as a vital management resource, delivering new solutions to enhance corporate operations. With their commitment to maximizing individual potential and productivity, they aim to foster a future where new ways of working promote organizational growth and contribute to a more prosperous society. Their corporate slogan embodies the idea of creating new opportunities and experiences that lead to chances for growth while weaving together a brighter future.

Conclusion

In summary, the strengthened partnership between Change Holdings and Bloom Act heralds a significant step towards elevating local government operations through digital transformation. By leveraging innovative solutions like SPOKES, the collaboration promises to streamline information dissemination, reduce the burden on staff, and ultimately improve the quality of services provided to residents.