#Japan #Tokyo #Customer Experience #CVR #MOMENTUM

Upcoming Seminar on Customer Experience Enhancement

Momentum Inc. is excited to announce its participation in a seminar titled "Enhancing Customer Experience to Improve CVR and LTV: Practical Strategies Through Case Studies." This event, hosted by Logo Lab, will take place online on January 27, 2026, from 14:00 to 15:00. The seminar is designed to provide insights and actionable strategies for businesses that rely heavily on their websites for revenue generation, particularly those focusing on subscriptions, e-commerce, and D2C (Direct-to-Consumer).

Common Challenges in Customer Experience

As the online business landscape continues to grow, we see an increasing number of companies facing several shared concerns:

• - High Cart and Form Abandonment Rates: Many businesses struggle with customers failing to complete their purchases or inquiry forms, leading to stagnant conversion rates (CVR).
• - Acquisition without Retention: While obtaining new customers is achievable, designing effective strategies for repeat business and upselling often remains out of reach.
• - Lack of Visibility: Organizations often monitor metrics for specific initiatives, but gaining a clear perspective on overall customer experience improvement can be elusive.

To address these challenges, the seminar will focus on concrete examples illustrating how changes in customer experience on websites can significantly impact CVR and LTV (Customer Lifetime Value).

What You Will Learn

Attendees can expect detailed insights into:

• - Before and After Metrics: Understanding how specific indicators change pre and post-implementation of customer experience improvements.
• - Deconstructing Customer Experience: Techniques on breaking down customer experience elements and identifying which aspects to address first.
• - Practical Strategies for Small Teams: Tips and methods that small teams can utilize to maintain ongoing operations in enhancing customer experience.

The seminar aims to equip participants with easy-to-implement strategies alongside genuine insights from real-world experiences.

Seminar Details

• - Date & Time: January 27, 2026
• - Cost: Free
• - Target Audience: Business owners and marketing professionals
• - Format: Online
• - Organized by: Logo Lab
• - Capacity: 100 participants

Registration Link: Click here to register

Meet the Speaker

Momentum's Marketing & PR Group will be represented by Ginga Yui, who brings a wealth of experience from previous roles in SMB-focused sales at a recruitment support company and enterprise-level BPO sales at a KOKUYO Group company. Currently, Ginga oversees marketing initiatives at Momentum following a successful sales tenure, handling the promotion and marketing of new products.

About Momentum Inc.

Founded with the mission to "eliminate worthless advertising," Momentum is recognized as the first ad verification provider in Japan. The company specializes in developing and offering comprehensive ad verification solutions designed to foster a healthy internet advertising environment. Through its efforts towards improving ad integrity, Momentum not only encourages long-term growth for all stakeholders but also reduces costs and labor associated with risk management in digital marketing, allowing businesses to focus on more fundamental challenges.

For more information, visit: Momentum's official website