#USA #Houston #Jiffy Lube #DENT Quick Lube #Jeff Edwards

DENT Quick Lube Triumphs as Jiffy Lube's Franchisee of the Year 2024

In a joyous celebration of dedication and excellence, DENT Quick Lube has been named the 2024 Franchisee of the Year by Jiffy Lube International, Inc. This annual award recognizes franchisees who showcase outstanding performance across various facets of their business and stand out as community pillars. The accolade also reflects their strong commitment to customer satisfaction and continuous innovation.

A Commitment to Service and Community

Owned by Jeff Edwards, DENT Quick Lube operates eight service centers across Oregon and Washington State. These locations have gained a reputation for delivering exceptional customer experiences, as evidenced by their impressive scores that surpass the Jiffy Lube system's averages for both Google Average Star Rating and the Net Promoter Score, a measure of consumer loyalty and satisfaction.

Jeff Edwards has built a team that exemplifies the core values represented by the Franchisee of the Year award. Speaking to the award's significance, Luke Byerly, President of Jiffy Lube International, stated, "Jeff epitomizes the attributes the Franchisee of the Year award represents because he and his team at DENT Quick Lube work tirelessly every day to deliver an exceptional customer experience."

Innovation and Expansion

DENT Quick Lube joined the Jiffy Lube network in December 2020, starting with just two locations. Since then, the business has grown significantly, now boasting eight locations that offer a comprehensive range of automotive services, including brakes, tires, batteries, in addition to the Jiffy Lube Signature Service® Oil Change. The company is eager to further expand its footprint, with plans to add one to two new locations this year, reflecting its commitment to growth and customer service excellence.

Community Engagement

Beyond business performance, DENT Quick Lube is deeply committed to giving back to the communities where they operate. Jeff and his team actively support local high school activities, funding sports teams, and providing resources for bands and swimming programs. They also celebrate business milestones by sharing success with employees through bonuses and vacations, fostering a culture of appreciation and teamwork.

"We're thrilled to win Franchisee of the Year. The award reflects the outstanding work by my partners and incredible employees across all of our stores," said Jeff Edwards. His vision of continued growth aligns with his commitment to delivering excellent automotive service while enhancing community engagements.

Jiffy Lube: Pioneering Automotive Service

Founded over 45 years ago, Jiffy Lube has served around 19 million customers annually across more than 2,000 franchised service centers in North America. The company revolutionized the fast oil change industry in 1979 by introducing the first drive-through service bay. Through ongoing evolution in business practices, Jiffy Lube continues to lead the automotive service sector with its Jiffy Lube Multicare model, which encompasses oil changes, brakes, batteries, tires, and other essential services catering to consumer needs.

Headquartered in Houston, Jiffy Lube remains a wholly owned, indirect subsidiary of Shell USA, Inc. For more details about Jiffy Lube and vehicle care, visit their website at www.JiffyLube.com.

Whether through innovation, unwavering service, or community commitment, DENT Quick Lube stands as a quintessential example of what it means to be a top-tier franchisee. As it moves forward, the company aims not only for growth but for continued excellence in all aspects of its operations.