CGI and Posti Strengthen Partnership for Enhanced Omnichannel Communication Solutions

CGI, a prominent IT and business consulting firm, and Posti, a leading transportation and logistics provider in Finland, Sweden, and the Baltics, have recently expanded their strategic partnership. This new agreement, lasting for eight years, aims to enhance communication efficiency across multiple channels, ensuring both reliability and cost-effectiveness for organizations.

The alliance now encompasses the complete spectrum of communications, enabling seamless management that integrates both physical and digital platforms. This holistic approach is designed to facilitate improved delivery reliability and predictable costs, addressing the challenges posed by increasing communication volumes and diversifying channels.

Kimmo Salakka, Vice-President of Strategy and Development at Posti, emphasized the necessity for flexible communication management, stating, "Our clients need increasingly flexible ways to manage their communications across different channels. Together with CGI, we can provide a solution that combines physical and digital services while bringing greater predictability and cost-efficiency to communications." Salakka highlighted their long-term collaboration and the anticipation of transforming this relationship into a more significant business partnership that will benefit both parties as substantial clients.

One of the notable outcomes of this expanded partnership is the introduction of innovative solutions centered around the OmaPosti platform, which is currently utilized by 2.7 million individuals in Finland. This platform is designed to enhance customer interaction, develop digital services, and facilitate effective communication across various channels. Niraj Sood, President of CGI's operations in Finland, Poland, and the Baltics, pointed out the critical role CGI plays in Finland's communication landscape, reporting that nearly 500 million digital messages and 19 million paper letters traverse CGI's systems annually.

The broader scope of the partnership signifies a substantial improvement in their collective ability to deliver a more integrated omnichannel solution for their clients. By combining their expertise, CGI and Posti are set to enhance communication reach and reliability while boosting customer experiences and encouraging innovation via the OmaPosti platform.

The OmaPosti solution not only allows users to read messages but also enables actionable tasks directly within the platform. Users can settle invoices, securely archive messages, and manage various tasks all in one place, minimizing fragmentation during customer interactions. This seamless integration simplifies tasks for users and ensures messages are accessible at all times, which translates into improved experiences for organizations aiming to reach their customers effectively.

"Within the OmaPosti platform, messages are not just read; they become actionable, streamlining processes for both clients and recipients. This ensures that communications reach their target audience in a timely manner, utilizing actively engaged channels," noted Sood. The overall implication for organizations is a more transparent communication landscape, where metrics for reach and engagement are not only measurable but also easily improved upon.

The partnership between CGI and Posti signals a pivotal moment in the modernization of communication solutions, reflecting a commitment to continuous advancement in customer engagements in a world where physical and digital communications converge more than ever before.

About Posti Group Corporation

Posti is recognized as a leading provider of delivery and fulfillment services in the Finnish, Swedish, and Baltic markets. Their diverse offering aims to simplify daily life for customers through a comprehensive range of services that include parcels, postal operations, logistics, and warehousing. With a mission to achieve complete fossil-free transportation throughout their value chain by 2030, Posti also aims to eliminate its emissions entirely by 2040. The company's net sales for 2025 amounted to €1.45 billion, supported by a workforce of approximately 13,700 employees. Posti Group is publicly traded on the Nasdaq Helsinki. For more information, visit Posti Group.

About CGI

Established in 1976, CGI stands as one of the world's largest independent IT and business consulting firms. With a workforce of about 94,000 professionals spread globally, CGI provides an extensive portfolio of services ranging from IT consulting to systems integration and managed services. Their local client relationship model, reinforced by a global delivery network, positions CGI well to support organizations in their digital transformation journeys. In Fiscal 2025, CGI reported a revenue of CA$15.91 billion, with shares listed on both the TSX and the NYSE. More details are available at CGI.com.