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Ontinue Recognized as a Major Player in IDC MarketScape for MDR/MXDR Services

On August 7, 2026, Ontinue, a prominent player in managed security operations, proudly announced its recognition as a Major Player in the IDC MarketScape Vendor Assessment for Worldwide MDR/MXDR Services tailored for the enterprise sector. This recognition highlights the company's innovative approach to offering nonstop managed security operations via its Agentic SOC (Security Operations Center).

The IDC MarketScape acknowledged Ontinue for its unique ability to blend agentic AI with personalized cybersecurity insights and a team of expert human cyber defenders. This combination enables organizations standardized on Microsoft Security solutions to swiftly and effectively identify, investigate, and respond to various security threats. The report detailed various key elements of Ontinue’s operational model, emphasizing its commitment to automation and governance.

Ontinue’s platform stands out due to its structured data capturing of SOC actions, which feeds into its patent-pending Cybersecurity Memory. This innovative system enhances the efficiency of AI agents in conducting customer-specific investigations. As indicated by the IDC MarketScape, Ontinue achieves an impressive 58% fully automated incident resolution rate, with an average incident investigation time of under seven minutes and a 55% year-over-year reduction in response times. Furthermore, Ontinue maintains a remarkable 96% retention rate in its SOC, underscoring the stability and reliability of its production.

Currently, Ontinue protects over 850,000 users globally, conducting more than 50,000 automated security checks every day as part of its Microsoft-first managed detection and response service. The ION SecOps Platform, paired with its Cybersecurity Memory architecture, allows Ontinue’s Agentic SOC to continuously capture and retain investigative knowledge, which allows AI agents to adapt and learn specific customer environments, incrementally improving each investigation over time.

What sets Ontinue apart from conventional MDR solutions is its avoidance of static playbooks and manual investigations. Instead, Ontinue combines deterministic automation with agentic AI and human oversight for a more autonomous investigation process, while maintaining governance critical for high-impact decisions. This adaptive learning differentiates Ontinue’s Cybersecurity Memory architecture from traditional SOAR (Security Orchestration, Automation and Response) approaches.

Moritz Mann, CEO of Ontinue, remarked, "Security operations are entering a fundamentally different era. Organizations require more than just rapid alert processing; they need capabilities for investigation and decision-making that occur at machine speeds, all while sustaining trust and governance. We're honored to receive this recognition from IDC MarketScape for the innovations embedded in our Agentic SOC. Our belief is that AI should enhance human expertise rather than replace it."

According to Eric Thompson, an IDC Research Director for Global Supply Chain Planning, the current trend among organizations evaluating MDR providers is shifting towards solutions that seamlessly integrate AI-driven automation with human expertise. Organizations increasingly value transparency and operational clarity in their collaborations with service providers. Ontinue’s philosophy aligns with these evolving market needs, catering primarily to those organizations that adhere to Microsoft systems and seek partners that can safeguard their platform investments.

Designed specifically for Microsoft Security, Ontinue allows organizations to maximize their existing Microsoft investments while ensuring that they retain complete control over their Sentinel environments and enjoy seamless collaboration through Teams. Furthermore, the company operates on Swiss-hosted infrastructure, ensuring compliance with GDPR and maintaining European data residency requirements.

Moving Forward in Managed Security Operations

As the landscape of cyber threats evolves, Ontinue continues to invest in a model where AI agents, automated processes, and human defenders collaborate as an integrated entity. Moreover, Ontinue’s Cybersecurity Memory capability retains crucial institutional security knowledge and context unique to each customer. This enables investigations to grow increasingly smarter and effective with each incident.

The company is committed to shaping the future of managed security operations, emphasizing adaptive, understandable, and measurable security outcomes achieved through AI initiatives. As Ontinue positions itself at the forefront of this evolution, the company champions its mission to provide nonstop adequate security operations that empower organizations to focus on their core objectives without compromising safety or efficiency.

To learn more about Ontinue and its offerings, visit their official blog or download the IDC MarketScape Worldwide MDR/MXDR Services for the Enterprise 2026 Vendor Assessment excerpt.