LeanDNA Appoints Lindsey Brown as New Vice President of Customer Success
LeanDNA, a prominent player in the intelligent supply chain execution sphere, has announced the addition of Lindsey Brown as Vice President of Customer Success as of August 4, 2026. This strategic appointment underscores LeanDNA's dedication to empowering complex manufacturers to effectively transform supply chain data into tangible business benefits. Alongside Lindsey’s ascension, longtime LeanDNA executive Daniel Taylor will take on a newly established position as Vice President of Solutions Services, signaling the company's commitment to improving client value through enhanced support and services.
Lindsey Brown brings with her over a decade of robust experience in enterprise customer success, having formerly served as the Vice President of Customer Success at Zello. Her career also includes impactful leadership roles at AlertMedia, where she was pivotal in building successful customer success teams aimed at delivering measurable value to fast-growing software companies. In her new role based in Austin, Texas, Brown will be tasked with steering LeanDNA's global customer success organization, collaborating closely with manufacturing clients to boost adoption rates while amplifying the outcomes of every engagement.
Andy Ellenthal, the CEO of LeanDNA, expressed enthusiasm about Brown’s appointment, noting that her track record of nurturing customer-centric teams and ensuring significant results aligns perfectly with the aspirations of LeanDNA's clientele. Ellenthal highlighted this period as a crucial growth juncture, stating, "Lindsey joins us at a pivotal moment of growth. Her track record of building customer-obsessed teams and delivering meaningful outcomes is exactly what our customers deserve as we scale."
In tandem with Brown's recruitment, Daniel Taylor's transition into the newly created role of Vice President of Solutions Services emphasizes LeanDNA’s adaptive strategies in servicing their manufacturer clients. Having anchored the company from its inception over the past twelve years, Taylor's leadership was acknowledged when he was honored as a 2025 'Pros to Know' by Supply Demand Chain Executive for his contributions to developing LeanDNA's global customer success initiatives. Now, Taylor will unite solution development, customer education, and professional services under a single umbrella, aiming to reduce time-to-value and transform LeanDNA's expert knowledge into a formidable competitive edge for its clients.
Taylor elaborated on the new direction, stating, "We're building an organization designed to help customers realize value faster and turn our collective expertise into a real competitive advantage. Winning in any complex enterprise environment is a team sport, and we have a phenomenal team that I'm excited to keep building."
This leadership shift occurs in the backdrop of LeanDNA's rapid growth. In October 2025, the firm received a strategic growth investment from Accel-KKR aimed at further expediting platform innovation and broadening its global market presence. Notably, LeanDNA has been featured on the Inc. 5000 list of America’s fastest-growing private companies for four consecutive years, illustrating its increasing significance within the manufacturing sector.
Reporting on the overarching goals, Lindsey Brown expressed her eagerness in joining LeanDNA, stating: "Every experience in my career has reinforced my passion for helping customers achieve meaningful outcomes and building teams that make a lasting impact. I'm energized to partner with the talented team at LeanDNA as we continue helping manufacturers optimize their supply chains and drive business results."
In conclusion, Lindsey Brown's entry and Daniel Taylor’s new role reflect LeanDNA's proactive approach towards enhancing customer satisfaction and support as it embraces a future filled with potential in the supply chain management domain. With these strategic appointments, LeanDNA is set to reinforce its leadership position and further assist manufacturers in navigating the complexities of their supply chains, driving efficiency and profitability.
LeanDNA is revolutionizing discrete manufacturing by offering a unified source of truth for factory-first supply planning and inventory optimization. Their AI-powered execution platform, APEX, enables manufacturers to turn complex supply chain data into competitive advantages through actionable insights, helping enhance operational performance. For more details, visit LeanDNA.com.
Lindsey Brown brings with her over a decade of robust experience in enterprise customer success, having formerly served as the Vice President of Customer Success at Zello. Her career also includes impactful leadership roles at AlertMedia, where she was pivotal in building successful customer success teams aimed at delivering measurable value to fast-growing software companies. In her new role based in Austin, Texas, Brown will be tasked with steering LeanDNA's global customer success organization, collaborating closely with manufacturing clients to boost adoption rates while amplifying the outcomes of every engagement.
Andy Ellenthal, the CEO of LeanDNA, expressed enthusiasm about Brown’s appointment, noting that her track record of nurturing customer-centric teams and ensuring significant results aligns perfectly with the aspirations of LeanDNA's clientele. Ellenthal highlighted this period as a crucial growth juncture, stating, "Lindsey joins us at a pivotal moment of growth. Her track record of building customer-obsessed teams and delivering meaningful outcomes is exactly what our customers deserve as we scale."
In tandem with Brown's recruitment, Daniel Taylor's transition into the newly created role of Vice President of Solutions Services emphasizes LeanDNA’s adaptive strategies in servicing their manufacturer clients. Having anchored the company from its inception over the past twelve years, Taylor's leadership was acknowledged when he was honored as a 2025 'Pros to Know' by Supply Demand Chain Executive for his contributions to developing LeanDNA's global customer success initiatives. Now, Taylor will unite solution development, customer education, and professional services under a single umbrella, aiming to reduce time-to-value and transform LeanDNA's expert knowledge into a formidable competitive edge for its clients.
Taylor elaborated on the new direction, stating, "We're building an organization designed to help customers realize value faster and turn our collective expertise into a real competitive advantage. Winning in any complex enterprise environment is a team sport, and we have a phenomenal team that I'm excited to keep building."
This leadership shift occurs in the backdrop of LeanDNA's rapid growth. In October 2025, the firm received a strategic growth investment from Accel-KKR aimed at further expediting platform innovation and broadening its global market presence. Notably, LeanDNA has been featured on the Inc. 5000 list of America’s fastest-growing private companies for four consecutive years, illustrating its increasing significance within the manufacturing sector.
Reporting on the overarching goals, Lindsey Brown expressed her eagerness in joining LeanDNA, stating: "Every experience in my career has reinforced my passion for helping customers achieve meaningful outcomes and building teams that make a lasting impact. I'm energized to partner with the talented team at LeanDNA as we continue helping manufacturers optimize their supply chains and drive business results."
In conclusion, Lindsey Brown's entry and Daniel Taylor’s new role reflect LeanDNA's proactive approach towards enhancing customer satisfaction and support as it embraces a future filled with potential in the supply chain management domain. With these strategic appointments, LeanDNA is set to reinforce its leadership position and further assist manufacturers in navigating the complexities of their supply chains, driving efficiency and profitability.
About LeanDNA
LeanDNA is revolutionizing discrete manufacturing by offering a unified source of truth for factory-first supply planning and inventory optimization. Their AI-powered execution platform, APEX, enables manufacturers to turn complex supply chain data into competitive advantages through actionable insights, helping enhance operational performance. For more details, visit LeanDNA.com.
Topics Business Technology）
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