#Canada #Montreal #Lightspeed #Hospitality Tech #Retail Solutions

Lightspeed Commerce: Innovations for Retail and Hospitality

Lightspeed Commerce Inc., a premier platform for merchant services, recently announced important new innovations designed to tackle the evolving challenges faced by retail and hospitality businesses. The company highlighted these advancements as part of their commitment to equipping merchants with the tools they need to thrive in an omnichannel landscape.

Key Innovations Launched

In the third quarter of their operational year, Lightspeed introduced several groundbreaking solutions that meet the needs of modern merchants. Their CEO, Dax Dasilva, stated, “Q3 brought about some significant product innovations designed to help customers realize real value in their day-to-day business operations.”

Retail Innovations

1. Expanded Scanner App: Lightspeed has enhanced its Scanner app, now equipped with selling capabilities. This innovation allows retailers to facilitate purchases directly from the sales floor via mobile devices, reducing wait times during busy shopping hours and providing a smoother shopping experience.

2. Powerful Promotions: Retailers can now create promotions that run across multiple sales channels, both online and in-store. This flexibility enables brands to offer advanced promotions like free shipping and net term extensions, tailored to customer needs.

3. Product Catalog Growth: With over 1 million new products integrated into their Supplier Network, Lightspeed ensures retailers have access to a diverse catalog, simplifying inventory management and enhancing customer offerings in key markets.

4. Homebase Integration: By integrating with Homebase, Lightspeed’s timeclock feature streamlines workforce management, mitigating issues like missed shifts and accidental overtime.

5. Enhanced Inventory Control: Collaborations with Cin7 Core allow customers to leverage cloud-based tools for improved inventory lifecycle management, thereby automating crucial synchronization processes.

6. Special Order Fulfillment: The new system for managing special orders helps streamline the sales process for customers purchasing multiple items requiring different fulfillment methods.

7. Online Showcase Tools: New digital tools enable merchants to enhance their online storefronts, improving navigation and visibility for special offers and key products.

Hospitality Innovations

1. Kitchen Display System (KDS): The introduction of KDS simplifies communication between front-of-house and back-of-house operations by automatically relaying orders from POS systems to kitchen staff.

2. Multi-Location Reporting: This tool allows restaurant operators with multiple locations to analyze sales performance across outlets, enabling better decision-making and operational consistency.

3. Instant Payouts: Lightspeed Payments has rolled out a service allowing eligible restaurants in specific markets to receive funds within 30 minutes, significantly aiding cash flow management.

4. Lightspeed Pulse: This mobile tool delivers real-time business metrics directly to restaurant operators, ensuring they're always informed about their operational performance.

5. 7shifts Partnership: By enhancing their partnership with 7shifts, Lightspeed provides tools for easier payroll processing and labor cost management.

Golf Operations

In addition to retail and hospitality, Lightspeed has also launched scheduling tools for golf course operations, allowing operators to efficiently manage bookings and cater to a growing demand for diverse golf services beyond traditional play. Collaborations with Landscapes Golf Management enhance their offerings across multiple golf properties, promoting smoother operations and elevated guest experiences.

Conclusion

With a robust suite of innovations aimed at retail, hospitality, and golf operations, Lightspeed Commerce stands out as a comprehensive partner for merchants seeking to enhance customer experiences and streamline operations. As the company continues to evolve, their commitment to providing transformative solutions remains central to their mission.

To learn more about Lightspeed’s offerings and their impact on global merchants, you can visit their website at Lightspeed HQ.