#Japan #Smart Delivery #Funabashi #Pal System #Linough

Introduction

Pal System Chiba, a consumer cooperative based in Funabashi, Chiba, has recently adopted Linough's innovative service known as the "Smart Delivery" starting from September. This service aims to improve the delivery process for users residing in auto-lock apartments. With Smart Delivery, delivery personnel can now use a digital key to unlock communal entrances safely, allowing packages to be delivered directly in front of customers' doors, even when they are not home.

Background of the Introduction

Before implementing this new system, Pal System Chiba faced challenges with delivering to residents of auto-lock apartments. In certain buildings, residents had to be present to unlock the entrance in order to receive their packages. This often required them to alter their schedules, limiting their ability to leave home at specific times. Moreover, in cases where residents were unavailable, packages would sometimes be left in shared spaces on the first floor, forcing customers to carry them back to their apartments. The introduction of Smart Delivery is expected to alleviate such inconveniences significantly, providing better service and enhancing overall customer satisfaction. Pal System Chiba continues to support lives by collaborating with diverse organizations.

What is Smart Delivery?

Smart Delivery utilizes the "NinjaEntrance," a type of smart lock that digitizes the access control systems of auto-lock apartment entrances. With this service, authorized delivery personnel can unlock these communal entrances, enabling them to drop off packages exactly where the recipient has specified. Each unlocking action is recorded, ensuring high security and peace of mind for users. It is essential to note that the implementation of this service does not involve any cost to the management companies, owners, or resident associations of the apartments. As of September 2025, Linough has successfully installed this service in over 17,000 buildings across Japan.

Overview of Linough

Linough Co., Ltd. is a technology company based in Bunkyo, Tokyo. Established on November 4, 2014, under the leadership of CEO Kiyoshi Takizawa, Linough specializes in developing and operating smart lock solutions, real estate management solutions, and delivery services tailored for auto-lock apartments. Their product line includes the widely recognized "NinjaLock" series.

Key Information about Linough

• - Company Name: Linough Co., Ltd.
• - Headquarters: 2F Yushima 1-6-3 Building, Yushima, Bunkyo, Tokyo
• - Established: November 4, 2014
• - CEO: Kiyoshi Takizawa
• - Business Focus: Manufacturing and selling smart locks, providing real estate management solutions, and developing delivery service systems for auto-lock apartments.

Overview of Pal System Chiba

Pal System Chiba is a consumer cooperative founded in Chiba Prefecture, known for its commitment to quality and continuous improvement in service for its members. Established in October 1976, the organization is revered for providing a wide range of everyday goods and fostering community engagement through cooperative means.

Key Information about Pal System Chiba

• - Name: Pal System Chiba
• - Headquarters: Funabashi Square 21, 4th Floor, 2-1-1 Honcho, Funabashi, Chiba
• - Established: October 1976
• - Chairperson: Yumiko Takahashi

In summary, the collaboration between Pal System Chiba and Linough showcases an exciting advancement in delivery services, especially for urban residents. With enhanced safety and convenience, this innovative approach is set to redefine the way packages are delivered in auto-lock buildings.