Marketing Association to Exhibit at Call Center/CRM Conference 2025 in Tokyo

The Marketing Association Inc., a premier provider of call center outsourcing services located in Taito City, Tokyo, is set to participate in the highly anticipated Call Center/CRM Conference 2025. This prestigious event will take place over two days, from November 13 to 14, 2025, at the Sunshine City Cultural Center. This marks the ninth consecutive year the company will have a presence at this significant industry exhibition, dedicated solely to the contact center sector in Japan.

Event Details

- Exhibition Name: Call Center/CRM Conference 2025 in Tokyo
- Date: November 13-14, 2025
- Time: 10:00 AM - 5:30 PM
- Venue: Sunshine City Cultural Center
- Booth Number: 2N-01 (near Seminar Room A)
- More Information: Conference Website

What to Expect at Our Booth

Visitors to our booth can look forward to an in-depth exploration of our 100% employee-based outsourcing solutions for call centers, customer support, and e-commerce order processing. We offer a diverse range of services designed to meet various client needs, including:

- Customer support
- Administrative support
- Technical assistance
- E-commerce order processing

With over 1,000 cases and a proven track record with approximately 400 companies, we take pride in delivering tailored solutions that address each client's unique challenges. Our experience empowers us to propose flexible and effective strategies tailored to specific needs.

Meeting Opportunities for Attendees

We invite all attendees to schedule a meeting with us during the conference. For more details and to register, please visit this appointment page.

Service Highlights

Quality Call Center Service: Customer Support Plus

Our Customer Support Plus service provides comprehensive call center outsourcing solutions, including inbound calls, email support, and complaint management. We ensure your company’s service inquiries are effectively managed year-round, every day of the week. Entrust us with your contact center operations for seamless results.
For more details, click here.

E-commerce Customer Support and Order Processing: EC Saporozhi Plus

Our EC Saporozhi Plus service specializes in handling customer inquiries and order processing for e-commerce businesses. We provide full support for your online store and product-related queries, ensuring efficient responses and processing.
Learn more about our e-commerce services here.

About the Call Center/CRM Conference

The Call Center/CRM Conference is an essential event for professionals in the customer support industry. Celebrating its 26th edition in 2025, the conference showcases groundbreaking solutions leveraging advanced technologies such as AI agents, generative AI, and voice recognition. Attendees can participate in various seminars featuring industry experts discussing crucial topics like:

- Current trends in customer interaction
- What constitutes a superior customer experience?
- Evolving roles of call centers in the near future

This conference serves as a platform for discovering innovative solutions to resolve pressing challenges faced by the industry.
For official event details, visit the official site.

Company Overview

Company Name: Marketing Association Inc.
CEO: Hirokazu Nakazono
Headquarters: 1-1-15 Ikebukuro, Taito City, Tokyo, Japan
Capital: ¥17.5 million
Business Focus: Call center outsourcing and BPO services including e-commerce operations.

For more about our offerings, please check our corporate site or explore our dedicated call center and e-commerce outsourcing services linked above.