#Japan #Kanematsu #KG K2 #Shiranuwa

Improving Service Efficiency: The 'KG K2' at Ramen Hōryū

Kanematsu Corporation has recently introduced its innovative touch panel vending machine, the 'KG K2', to the newly relocated Ramen Hōryū at Shiranuwa Station, Hakodate, Hokkaido. This initiative is part of Kanematsu's ongoing efforts to implement digital transformation (DX) solutions specifically designed for retail businesses, responding effectively to the escalating challenges of labor shortages.

The 'KG K2' not only enhances customer convenience through cashless payment options but also streamlines operational efficiency by minimizing manual order processing. The introduction of this system allows restaurant staff to focus more on kitchen operations, thereby reducing the risks of cooking errors and improving overall service delivery.

Features of the 'KG K2'

The 'KG K2' vending machine boasts several standout features aimed at enriching the customer experience:

• - Intuitive Usability: The device offers smooth and effortless payment completion, eliminating confusion and ensuring a fast service.
• - Customer Engagement: The waiting screen can display personalized videos or images, which can stimulate customer interest and enhance engagement.
• - Multilingual Support: The machine is equipped to support four languages: Japanese, English, Chinese, and Korean, catering to a diverse clientele.
• - Diverse Payment Methods: The 'KG K2' accepts various cashless payment modes, including credit cards, QR code payments, and electronic money.
• - Integration with Automatic Change Machine: It is also designed to be compatible with new banknotes that will be issued in July 2024, ensuring future-proof operations.

For further details about the implementation of 'KG K2' at Ramen Hōryū, we encourage interested parties to check out the case study article.

Kanematsu’s Commitment to Retail DX Solutions

Kanematsu offers a broad range of solutions aimed at addressing the various challenges faced by retail stores. With the introduction of advanced systems like 'KG K2', the company continues to support businesses in increasing efficiency and adapting to new retail environments. More information can be found on our dedicated Retail DX webpage.

Inquiries about the Service

For questions regarding our services or consultations on the touch panel vending machines, please contact:

Kanematsu Corporation
Electronic Management Office, New Business Development Division
Email: [email protected]

In a world where efficiency is key, the 'KG K2' provides a modern solution that enhances both customer satisfaction and operational effectiveness. Kanematsu remains at the forefront of introducing necessary technological advances that empower local businesses to thrive amidst challenges.