#Japan #Tokyo #Ascend Corporation #Omni Contact #LOCALINE

Ascend Corporation Unveils LOCALINE Service

Ascend Corporation based in Shinjuku, Tokyo, has announced the upcoming launch of its cloud-based regional phone number service, LOCALINE. Starting August 4, 2026, this innovative platform will allow businesses across all 47 prefectures in Japan to access local phone numbers without requiring physical phone lines. This new service is a vital addition to Ascend's existing cloud-based CTI and CRM solution called Omni Contact, which has been well-received by existing customers.

Addressing the Need for Regional Numbers

In a landscape where consumers are increasingly wary of unsolicited calls and are avoiding toll-free numbers, having a local number has become essential for businesses aiming to build trust. Sales calls originating from 0120 or 0800 numbers are often dismissed, but with the LOCALINE service, companies can establish a more reliable presence. The demand for local area code numbers (0ABJ numbers) is on the rise, and Ascend aims to fulfill this requirement by offering a service that instills confidence among consumers.

With LOCALINE, companies can enhance their business operations and utilize phone technology effectively to engage with customers, while also keeping pace with the growing trend of telephone digital transformation (DX).

Key Features of LOCALINE

The LOCALINE service offers a variety of features tailored to meet the needs of different industries:

• - Nationwide Coverage: Obtain regional numbers from all 47 prefectures, enabling businesses to strengthen their presence in both urban and rural areas.
• - Number Portability: Companies can maintain their current phone numbers while transitioning to this cloud-based service.
• - Seamless Integration: LOCALINE is designed to integrate easily with existing systems, including Omni Contact CTI and current PBX systems.
• - Remote Work Capability: As long as there is an internet connection, businesses can operate using their company numbers for calls, facilitating remote and telework arrangements.
• - AI Analysis Tools: The service includes features for call recording, transcription, sentiment analysis, and quality evaluation, providing insights for improved customer engagement.

Target Industries

The potential applications of LOCALINE span various sectors, making it a versatile solution for:

• - Call centers
• - Home appliance retailers
• - Telecommunications companies
• - Energy providers
• - Gas and utility services
• - Baby product retailers
• - Credit card firms
• - Real estate agencies
• - Precious metal buyers
• - Moving companies
• - E-commerce websites
• - Home cleaning and domestic help services

User-Friendly Access and Support

For those interested in learning more about LOCALINE, Ascend Corporation has made resources available on their official service page. Prospective users can access detailed information and download necessary documents through the provided link.

Explore LOCALINE Service

About Omni Contact

Omni Contact is Ascend's proprietary cloud-based CTI and CRM solution designed specifically for call centers. It offers a comprehensive suite of tools for call management, customer information, call recording, reporting, and much more, all aimed at improving business efficiency for both inbound and outbound calls. Alongside advanced features like predictive dialing, Omni Contact supports productivity in telemarketing and enhances customer interaction through AI-driven functionalities such as automated transcription and quality assessment.

For an in-depth overview of Ascend Corporation, please visit their company website: Ascend Corporation.

Company Overview

• - Company Name: Ascend Corporation
• - CEO: Hiroshi Sato
• - Location: Meihou Building 5F, 1-21-1 Nishi-shinjuku, Shinjuku, Tokyo, Japan
• - Established: December 12, 2003

Ascend Corporation specializes in AI systems related to voice and phone technology and provides solutions for telecommunication digital transformation, along with developing and offering CTI/CRM/SFA solutions and supporting call center establishment.

For inquiries regarding this announcement, please use the contact form available on their website: Contact Us.