#USA #New York #Kyndryl #Xerxes Cooper #Petra Goude

Kyndryl's Leadership Rotations: A Step Towards Enhanced Operational Efficiency

On May 9, 2025, Kyndryl (NYSE: KD), a prominent provider of critical enterprise technology services, unveiled a strategic leadership rotation designed to enhance its operational capabilities globally. This significant transition involves key roles within the Kyndryl Delivery, Practice, and Country divisions, aiming to streamline service delivery and foster substantial growth.

New Appointments Signal Growth and Expertise

Xerxes Cooper Takes the Helm

In a pivotal change, Xerxes Cooper has been appointed the Global Leader of Kyndryl Delivery. In this role, he will oversee a vast delivery network that supports mission-critical technological solutions for thousands of customers across over 60 countries. Prior to this, Cooper played a significant role as the President of Kyndryl Strategic Markets, where he successfully increased business acquisition rates and improved overall profitability through effective growth strategies and market engagement.

Petra Goude Steps into Strategic Markets

Following Cooper, Petra Goude has been appointed as the President of Kyndryl Strategic Markets. Goude will now oversee operations in select regions including Europe, Asia-Pacific, the Middle East, and Latin America. Her previous experience leading the Core Enterprise and zCloud practice is expected to catalyze digital transformations for Kyndryl's clientele by harnessing the company's extensive capabilities to modernize core systems.

Jamie Rutledge: Leadership in the U.S.

Additionally, Jamie Rutledge has been named President of Kyndryl U.S. Rutledge’s prior role as the Global Leader of Kyndryl Delivery saw him contribute to the development of Kyndryl Bridge, the company's AI-enabled operating platform. His strategic focus on the Advanced Delivery initiative has notably increased the adoption of cutting-edge technologies, such as GenAI, creating new value streams for customers.

Focus on Core Enterprise with Hassan Zamat

Hassan Zamat is stepping in as the Global Practice Leader for Core Enterprise and zCloud. Previously, he was at the forefront of Kyndryl's Accounts initiative, which has significantly impacted the company's transformative ambitions. Under his leadership, customers will benefit from world-class services in designing, modernizing, and managing hybrid IT environments.

Reflecting on Leadership Impact

Kyndryl's Group President, Elly Keinan, expressed confidence in these dynamic leaders, stating, "These exceptional leaders have been instrumental in executing our strategies, driving success for our customers and profitable growth for Kyndryl." Keinan highlighted their collaborative efforts with Alliance partners and the modernization initiatives leveraging GenAI and Agentic AI, which remains a focal point in enhancing Kyndryl's culture as an employer of choice.

Kyndryl continues to assert its position as a vital player within the global technology services market, dedicated to providing premium advisory, implementation, and managed services to an extensive customer base. As the world's largest IT infrastructure services provider, Kyndryl strives to not only design and manage complex information systems but also to modernize them to meet ever-evolving technological demands.

The Road Ahead

As these leaders transition into their new roles, Kyndryl is poised for a promising future, where enhanced operational efficiency and customer success remain at the forefront. The company's commitment to innovation and excellence promises to yield substantial benefits for its global clients, ensuring their critical technological needs are met with expert precision.

For more details about Kyndryl and its services, visit www.kyndryl.com.