inMorphis Achieves Major Contender Status in Everest Group's 2025 ServiceNow Assessment
inMorphis Recognized as a Major Contender in ServiceNow Services Assessment 2025
In a recent announcement, inMorphis has earned significant recognition in the Everest Group's ServiceNow Services PEAK Matrix® Assessment for the year 2025. This positioning underscores the company’s reputation as a specialized partner for global enterprises focused on digital transformation through the ServiceNow platform.
The Significance of This Recognition
The Everest Group's PEAK Matrix Assessment evaluates leading service providers in the ServiceNow ecosystem based on their market impact, vision, and capability maturity. inMorphis’ designation as a Major Contender reflects their exceptional service delivery, innovative frameworks, and a commitment to utilizing artificial intelligence (AI) in business processes.
According to Sangamesh Kadagad, Practice Director at Everest Group, enterprises are increasingly adopting ServiceNow not just as a tool for IT service management (ITSM), but as a crucial platform for workflow automation and modernizing cross-functional processes. The growing trend of moving from ITSM-centric implementations to broader enterprise applications has amplified the demand for partners like inMorphis that offer extensive platform expertise and innovative solutions combined with the potential for significant business value.
inMorphis' Distinctive Offerings
InMorphis stands out due to its:
- - Purpose-Built Frameworks: Their proprietary frameworks, including ACE and Assess2Ace, are designed specifically to speed up implementations on the ServiceNow platform, enhancing user adoption rates and tracking the value created through these technologies.
- - Proven Enterprise Experience: The company has successfully executed ServiceNow implementations across regions, particularly in APAC and North America, demonstrating their expertise in key sectors such as Banking, Financial Services, and Insurance (BFSI) as well as telecommunications.
- - Strong Customer Satisfaction: Their high customer satisfaction scores stem from consistent technical proficiency, adaptable account management strategies, and effective resource deployment.
- - Partnerships for Enhanced Capabilities: Collaborations with notable firms like Confluent and Neuron7 enrich inMorphis’s offerings in areas like data streaming and AI-enabled service experiences, further broadening their service capabilities.
CEO's Perspective
Himanshu Singhal, the CEO of inMorphis, described this recognition as a testament to their commitment to empowering customers through the ServiceNow platform. He highlighted the company's AI-first approach that leverages frameworks fostering seamless integration and substantial returns on investment for clients. Singhal emphasized the firm's dedication to helping clients maximize their ServiceNow investments, kicking off an era of transformation that aligns with the evolving dynamics of enterprise workflows.
Conclusion
As inMorphis continues to refine its capabilities in the ServiceNow landscape, its recognition in the Everest Group's 2025 PEAK Matrix® is a powerful testament to its enduring focus on innovation, client success, and strategic growth. The landscape of enterprise solutions is ever-changing, and inMorphis is not only keeping pace but helping to drive this transformation forward, establishing itself as a leader in the ServiceNow ecosystem.
Topics Business Technology）
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