Exploring the Future of AI in Business at Japan 2025 Summer Event

Explore the Future of AI in Business

Rakus, a leading Japanese cloud service provider, will showcase its user-friendly inquiry management system, Mail Dealer, at the upcoming Business Innovation Japan 2025 Summer Tokyo, coinciding with the DX Comprehensive EXPO. This pivotal event will take place from July 23 to July 25, 2025, at Makuhari Messe, focusing on the cutting-edge evolution of AI solutions that aim to enhance business transformation and operational efficiency.

What to Expect at the Event

Located in the AI World section of the expo, Rakus will present various innovative tools focused on business transformation, including chatbots, machine learning, natural language processing, and more. Attendees will gain insights into how AI can be leveraged to optimize workflow and solve complex business challenges. The expo offers an ideal platform for companies looking to initiate or enhance their journey towards digital transformation (DX).

At the Rakus booth, visitors with interests in streamlining operations and utilizing generative AI will find comprehensive demonstrations of Mail Dealer's unique features. These include effective management of inquiry responses and automation functionalities that can significantly reduce the time spent on customer communications. Visitors will also have the opportunity to explore actual operational interfaces, ensuring a hands-on experience with the technology.

New AI Features for Enhanced Efficiency

In a bid to fully automate inquiry management, Rakus is introducing the AI Agent feature starting from July 9, 2025. The first rollout is the Mail Creation Agent, which will automatically generate responses to emails, resulting in significant time savings for businesses. Following this, in October 2025, Rakus plans to launch the Response Automation Agent, designed to analyze past inquiry data and frequently asked questions (FAQs). This agent will generate the most suitable responses automatically, further enhancing customer service efficiency.

Event Details

- Event Name: Business Innovation Japan 2025 Summer Tokyo
- Dates: July 23 - 25, 2025
- Venue: Makuhari Messe, Halls 4-7
- Expo: AI World
- Booth Location: S21-40
- Official Website: Business Innovation Japan 2025

Pre-registration Information

Interested attendees can secure their spots by pre-registering here.

About Mail Dealer

Mail Dealer is a cloud-based inquiry management system designed to simplify email handling for various inquiries sent to representative addresses like info@ or support@. The system helps mitigate risks associated with missed inquiries and confusion arising from shared email accounts. By utilizing AI technology to analyze incoming requests, Mail Dealer can detect potential complaints in advance, allowing businesses to proactively address issues before they escalate.

Official Website: Mail Dealer