#Japan #Tokyo #Isukura Industries #Mapion Biz #Herbal Products

Isukura Industries Integrates Mapion Biz's Store Locator Solution

Mapion Biz, a corporate map solution operated by ONE COMPATH, has recently announced its collaboration with Isukura Industries, a company well-known for its manufacturing and sale of herbal and traditional Chinese medicine. This partnership aims to enhance customer access to Isukura's products through the implementation of the "Buyable Stores Map," a store locator service provided by Mapion Biz.

Background of the Integration

Isukura Industries operates its businesses based on traditional Chinese medicine, specializing in the production and sale of herbal products. Their offerings are available exclusively at Isukura pharmacies and select member stores of the Japan Traditional Medicine Research Association. To enhance the purchasing experience, Isukura emphasizes direct consultation sales with knowledgeable pharmacists and registered sales associates.

In recent times, Isukura's products have been gaining visibility on social media and various media outlets, leading to an increased number of inquiries about where to purchase their remedies. However, previously, customers could only receive information through the customer service center during weekdays or by accessing a list of member stores. This limitation made it challenging for consumers to easily find the nearest locations carrying Isukura’s products.

Recognizing this challenge, Isukura decided to implement the Mapion Biz's store locator system, which allows customers to search for the nearest member stores around the clock, every day of the year. This advancement facilitates an easy way for consumers to locate stores that stock Isukura's products across the nation.

Overview of Isukura's Store Locator Service

The new store locator service offers a user-friendly interface, allowing customers to search for member stores based on various criteria such as address, station name, or store name. Moreover, users can refine their searches based on the desired products they want to purchase.

Commentary from Isukura Industries

A representative from Isukura Industries commented on the previous limitations of just providing text-based store information, which made it difficult for consumers to identify their nearby locations. With the surge of positive mentions of Isukura's products on social media, the company recognized the importance of solving the "last-mile" challenge of product accessibility. The new system enables customers to quickly find nearby stores, satisfying a crucial customer need.

In the realm of traditional Chinese medicine, where face-to-face consultations are pivotal, Isukura acknowledged that herbal pharmacies often have a high-barrier image. Hence, this initiative not only serves to simplify the product search but also works towards improving recognition of herbal consultation services, making it more accessible for potential customers.

About Mapion Biz's Store Locator

The "Buyable Stores Map" combines store information and product shipment data to enable seamless product searches. Initially launched as a store locator service in December 2017, it was rebranded in September 2024. This service not only alleviates the workload of customer service centers but can also be leveraged for promotional purposes, including marketing through social media and the electronic leaflet service, "Shufoo!”.

For more information, please visit Mapion Biz.

About Mapion Biz

Mapion Biz operates as a corporate mapping solution based on the Mapion service, which attracts 12 million users monthly. Since its brand integration in November 2020, it has grown to serve over 300 corporations, providing various mapping functionalities such as store locator services, Google Business Profile integration, API services, and more.

For further details, explore Mapion's offerings.

About ONE COMPATH

ONE COMPATH, established on January 20, 1997, is headquartered in Minato-ku, Tokyo. Currently, the company employs 134 people (as of April 2025) and focuses on innovative mapping solutions, including its popular services: Mapion, Shufoo!, and LocalONE.

To learn more about ONE COMPATH, please visit their website.