#Japan #Sasebo #Altius Link #Nagasaki #NHIKKA

Altius Link Achieves Five-Star Certification in Nagasaki

Altius Link Co., Ltd., headquartered in Shibuya, Tokyo, recently earned the prestigious five-star certification under the Nagasaki Prefecture’s workplace creation initiative known as N-PIKA. This program recognizes companies actively working to create an inclusive workplace environment, regardless of age or gender. With a mission to strengthen connections in a beautiful and interesting way, Altius Link promotes a corporate culture that values individual uniqueness. This initiative is part of a broader commitment to ensuring that approximately 56,000 employees in the company’s network can thrive in a safe and comfortable environment.

The company’s base in Sasebo City, Nagasaki, implements various practices that support a vibrant workplace dynamic. This includes promoting parental leave for both men and women, encouraging shorter working hours during periods of childcare or elderly care, and suppressing long working hours. These measures are designed to ensure that everyone can actively engage and contribute in their respective roles.

Commitment to Diversity, Equity, and Inclusion

A cornerstone of Altius Link’s philosophy is its commitment to Diversity, Equity, and Inclusion (DE&I). This approach acknowledges the variety of backgrounds among its workforce—covering aspects such as gender, age, nationality, disabilities, and values. By fostering an environment where differences are recognized and respected, the company aims to create a setting where every individual can maximize their potential. Furthermore, the concept of equity is integral to this initiative; it emphasizes providing tailored support rather than a one-size-fits-all approach, ensuring fairness and opportunity for all employees.

The N-PIKA certification serves as an important recognition of these efforts. It is a program initiated by Nagasaki Prefecture aimed at certifying companies that actively participate in building a work environment conducive to all.

Key Initiatives Leading to Certification

Some noteworthy examples of Altius Link's efforts include:

• - Promotion of Diverse Talent: The company actively encourages men to take parental leave and positions women in leadership roles such as desk managers and supervisors, ensuring a diverse work environment where everyone can thrive.
• - Reduction of Overtime: Designating Wednesdays as “No Overtime Days” across the company promotes timely departures. Additionally, by leveraging digital transformation (DX) technologies, Altius Link continues to implement strategies to reduce overtime hours.
• - Encouragement of Paid Leave: The organization promotes a workplace culture where employees feel comfortable taking time off, with goals set to increase the utilization of paid vacation days compared to the previous year.
• - Support for Senior Employees: Altius Link has established a reemployment system for individuals who wish to continue working after retirement, achieving a 100% reemployment rate for those interested.

Ongoing Initiatives in the Kyushu Region

In the Kyushu area, Altius Link is actively seeking new team members. At the Sasebo base, the company operates contact center services and back-office operations contracted from various client firms. The organization has implemented flexible work arrangements, such as part-time schedules and diverse shift options, enabling employees from different generations to achieve a healthy work-life balance.

The warm atmosphere fostered by a community of wonderful colleagues adds to the attractiveness of the workplace. Altius Link also participates enthusiastically in recruitment events in collaboration with local governments to enhance recognition and strengthen hiring capabilities.

If you are interested in starting a new career with us at the Sasebo Center, we invite you to explore job opportunities in the Kyushu area! Join us in our commitment to not just connecting people, but creating something valuable together.

About Altius Link

Altius Link Co., Ltd. is a joint venture between KDDI and Mitsui & Co., providing integrated Business Process Outsourcing (BPO) services. These services include contact center operations, back-office support, sales assistance, and IT solutions, all aimed at enhancing corporate activities. By combining human-driven, high-value operations with advanced technologies such as generative AI, Altius Link drives business transformation and strengthens the competitive edge of its clients. Our purpose is to deepen connections among people, businesses, and society, thereby contributing to the sustainable development of our world.

For more information, please contact:
Altius Link Company Overview
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Contact Information

• - Corporate Inquiries: [email protected]
• - Service Inquiries: [email protected]