Health Advocate Launches Care Connect to Transform Mental Health Access

Health Advocate Unveils Care Connect



Health Advocate, a recognized leader in health and well-being solutions, recently rolled out its innovative platform, Care Connect. This initiative focuses on enhancing access to high-quality mental health support by seamlessly connecting millions of users to a worldwide network of mental health providers. In today’s landscape, where behavioral health care access is increasingly challenging, this launch comes as a breath of fresh air.

The initial phase of the initiative features the Care Connect for Providers app, designed to simplify the provider experience while laying the foundation for a more integrated mental health ecosystem. Laura Calcaterra, LPC, CEAP, and Vice President of Clinical Operations at Health Advocate, emphasized the importance of leveraging technology to bolster human connections in mental health care.

An Integrated Approach



Understanding the complexities of mental health care access, Health Advocate aims to overcome administrative hurdles and foster collaboration among providers. The Care Connect app not only connects members efficiently but also supports providers in focusing on what they do best – caring for their patients.

Features of Care Connect for Providers


  • - Strong Partnerships: The app provides dedicated support from Health Advocate’s Affiliate Relations team, ensuring clinical oversight from experienced Care Managers.
  • - Faster Onboarding: Potential providers can join the service quickly, allowing them to serve patients sooner.
  • - Simplified Credentialing: The app features intuitive tools for managing insurance and licensing, complete with automated reminders and digital document management.
  • - Integrated Billing: Providers can easily track sessions and submit invoices with a straightforward connection to payment systems.
  • - Practice Management Tools: This feature allows practitioners to manage their profiles effectively, update their availability, and receive pertinent referrals that align with their expertise.
  • - Enterprise-Grade Security: Care Connect is committed to security, complying with HIPAA standards and employing robust encryption methods, continuous monitoring, and a privacy-first design.

Jeff Cordell, Health Advocate's President and CEO, reaffirmed the commitment to utilizing technology as an enabler for high-quality mental health care, ensuring that while technology plays a role, it does not replace essential human connections in the diagnosis and treatment process.

Looking Ahead



The launch of Care Connect’s provider app marks just the beginning of a larger vision for Health Advocate. In the coming year, an improved member experience will emerge, facilitating secure, self-guided access to mental health resources while ensuring that clinical oversight remains at the center of this service.

Health Advocate's approach embodies a comprehensive commitment to quality care, collaborative partnerships, and expanding mental health support. With a future-oriented focus, the company is actively enhancing its extensive provider network and invites interested parties to learn more about the Care Connect initiative by visiting HealthAdvocate.com/CareConnect.

About Health Advocate



Health Advocate prioritizes caring for its members in multifaceted ways. The organization offers an innovative, whole-person health experience designed to navigate individuals through the complexities of the healthcare system. By employing a unique model that integrates five core services, Health Advocate strives to enhance user experience, reduce healthcare-induced confusion, and lower costs, fostering a positive culture of health and well-being. The passionate Personal Health Advocates backing this initiative utilize predictive data analytics and proprietary technology to provide top-notch, personalized support consistently.

For more insights about Health Advocate and its services, visit www.HealthAdvocate.com. Additionally, follow the organization on LinkedIn, Facebook, and X.

Topics Health)

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