Transforming Telephony with AI
JAPAN AI, a tech-forward company based in Tokyo, has recently launched its innovative service,
JAPAN AI CALL. This new AI operator is designed to automate telemarketing tasks that historically relied on human resources. By leveraging AI, JAPAN AI aims to significantly improve the productivity of sales organizations and call centers while helping to mitigate labor shortages in the industry.
The Challenges of Traditional Phone Operations
In recent years, many businesses have faced increasing difficulties with their telephony operations. Low connection rates during daytime hours lead to inefficiencies, heightened psychological stress on operators, and soaring recruitment and training expenses. Traditional telemarketing approaches that depend on human resources are encountering clear limitations.
Moreover, the inability to handle customer inquiries outside business hours, variability in service quality among operators, and the challenges of analyzing and improving processes due to a lack of recorded conversations further obstruct productivity gains. These issues have prompted a growing demand for automation in telemarketing tasks.
Introducing JAPAN AI CALL
JAPAN AI CALL is an AI-driven telephony solution that performs outbound calling autonomously. Following pre-set scenarios, this AI operator conducts conversations effectively, eliminating the dependence on human labor for these tasks. The service promises significant reductions in labor costs while enhancing operational efficiency.
JAPAN AI CALL comes equipped with a suite of additional functionalities:
1.
Voicemail Messaging: When reaching a voicemail, the system can be programmed to either leave a message or hang up, based on the campaign's objectives.
2.
Automatic Call Redialing: The AI can automatically redial numbers that did not answer, with intervals defined by the user.
3.
Call Back Forwarding: If a recipient calls back, the AI can forward that call to a designated number.
4.
SMS Sending: Post-call, the system can automatically send a follow-up SMS, including confirmations or links to websites, which can enhance payment or reservation completion rates.
Through these advancements, JAPAN AI CALL effectively addresses traditional telephony challenges such as poor connectivity, operator strain, and the intricacies of training new staff, all while providing solutions that facilitate operations beyond standard business hours.
Future Prospects
Looking ahead, JAPAN AI plans to expand by developing inbound functionalities to also automate receiving calls. There are aspirations to create a comprehensive database containing accumulated conversation data, paving the way for automation in office tasks and reservation management. Additionally, enhancing integration with existing customer management systems and reservation platforms is on the agenda, as JAPAN AI strives for complete operational automation centered around telephony.
About JAPAN AI
Founded in April 2023, JAPAN AI Corporation is dedicated to creating a sustainable future through AI technology. Their mission encompasses the development of innovative AI products and services, aiming to contribute significantly to the progress of various industries.
Company Overview
- - Company Name: JAPAN AI Corporation
- - CEO: Tomoaki Kudo
- - Headquarters: 6-8-1 Nishishinjuku, Shinjuku, Tokyo, Sumitomo Realty Shinjuku Oak Tower, 5-6F
- - URl: https://japan-ai.co.jp/
JAPAN AI CALL
JAPAN AI CALL is a service that automates telemarketing processes. By executing calls based on pre-defined scenarios and recording conversation outcomes for analysis, it aims to reduce the reliance on human resources in telephony tasks. To learn more, visit their service site:
https://japan-ai.co.jp/call/.
For inquiries about the product, please contact:
- - JAPAN AI Corporation
- - Contact: Hanada
- - Phone: 03-4500-8848
- - Email: [email protected]
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