Carnival Cruise Line Partners with DXC Technology for Enhanced IT Infrastructure

In a significant move aimed at boosting its technological backbone, Carnival Cruise Line has announced a multi-year partnership with DXC Technology, a leading global technology services provider listed on the Fortune 500. This alliance is set to strengthen Carnival's operational efficiency and enhance the overall experience for cruise guests.

Launched on June 23, 2025, this partnership will leverage DXC Technology's expertise to provide scalable and reliable IT services across Carnival's global fleet. The agreement focuses on improving operational capabilities, increasing employee productivity, and delivering a seamless connected experience for the millions of customers who choose Carnival for their vacation each year.

Sean Kenny, Senior Vice President and Chief Information Officer at Carnival Cruise Line, expressed enthusiasm about the collaboration, stating, "At Carnival, we are dedicated to offering memorable vacations to our guests, and technology plays a critical role in ensuring they receive the best onboard experience. The DXC team brings exceptional technical expertise, responsiveness, and a clear commitment to our long-term vision. By partnering with them, we are investing in technologies that will enhance our operations and deliver outstanding experiences to our customers across our 29 ships worldwide."

As part of this agreement, DXC will manage the core IT infrastructure of Carnival across various operational environments, including systems onboard ships, shore offices, and port facilities. This employee-centric service model will ensure that the tools and services provided are tailored to support the workforce's needs and create a consistent customer experience. Services will encompass workplace support, IT service management, infrastructure operations, and security risk management. Enhanced cybersecurity measures, specialized personnel, automation support, and a scalable operating model will also be integral components of this approach.

Chris Drumgoole, President of Global Infrastructure Services at DXC Technology, remarked, "This collaboration with Carnival Cruise Line marks an important milestone for DXC as we continue to expand our presence in the travel and hospitality sectors. Our goal is to provide our clients with complete operational confidence by minimizing technology disruptions. By managing Carnival's complex IT operations and delivering modern solutions, we take pride in helping them excel at what they do best – ensuring every guest enjoys their cruise vacation."

DXC Technology has built a solid reputation as a trusted technology partner for major brands in the travel and hospitality space. Their expertise facilitates smooth customer experiences and enables resilient global operations. Moreover, they assist businesses in modernizing their core systems and infrastructure to meet the evolving expectations of customers.

As one of the largest cruise lines, Carnival has established itself as a leader in the industry since its inception in 1972. Known as "America's Cruise Line," it transports more Americans and operates in more U.S. home ports than any other cruise company. With a commitment to revolutionizing the cruise experience, the company continues to add to its fleet, planning to introduce new ships and innovative features such as the exclusive Celebration Key destination in Grand Bahama.

The strategic collaboration between Carnival Cruise Line and DXC Technology signifies a pivotal shift towards enhancing operational efficiencies and redefining guest experiences at sea. With DXC's cutting-edge technology solutions, Carnival is poised to set a new standard in the cruise industry, ensuring enjoyable and memorable vacations for all its passengers.

For more information about DXC Technology's services, visit www.dxc.com/cloud-and-infrastructure.