Online Courses for Hotel Staff to Master Essential Korean and Chinese Phrases
In an effort to enhance communication in the hospitality sector, Sankei Human Learning Co., Ltd. is excited to announce the launch of its new online language courses specifically designed for hotel staff. Starting from June 26, 2025, these courses will be available through the 'Sankei Online English Conversation Plus' platform, focusing on essential phrases and key vocabulary in Korean and Chinese. This initiative is a direct response to the increasing demand for multilingual support in the hotel industry, especially given the significant rise in inbound tourism to Japan from South Korea and China.
With the growing influx of foreign tourists, particularly from South Korea and China, the hotel industry is facing an urgent need for multilingual staff. Recent statistics indicate that South Korea holds the top position, followed by China, in terms of visitor numbers to Japan. Many hotel employees have expressed the necessity of being able to communicate in these languages, not just English. To address this demand, the newly developed 'Hotel Korean' and 'Hotel Chinese' lessons aim to equip hotel staff with the necessary skills to greet and assist guests in Korean and Chinese effectively.
The curriculum is crafted to ensure that even complete beginners can quickly learn practical phrases that are frequently used in hotel settings. There are a total of five lessons for each language, meticulously designed to cover crucial vocabulary and phrases relevant to various interactions between hotel staff and guests, from checking in to communicating in lobby and restaurant settings.
1. Essential Phrases: The program focuses on essential phrases that hotel workers can use in daily operations. These phrases cover basic interactions, providing staff with the tools necessary to communicate with guests, even if with short sentences.
2. Comprehensive Vocabulary: The courses will also teach crucial vocabulary such as numbers, time, days of the week, and common hotel items. This vocabulary is important not only for basic communication but also to enhance comprehension during interactions with foreign guests.
3. Further Learning Opportunities: In addition to the introductory lessons, participants will have the option to advance to the main course, which offers a more in-depth overview of the Korean language, including reading Hangul and understanding sentence structures for freer conversations.
By integrating these language courses into their training programs, hotels can significantly improve the quality of service provided to international guests. The ability to communicate in Korean and Chinese not only enhances the guest experience but also builds a more inclusive and diverse atmosphere within the hotel environment.
Sankei Human Learning is committed to continually developing language learning content that meets the demands of the tourism industry. By focusing on practical expressions that facilitate easy communication, the company aims to create an environment where hotel staff can confidently handle multilingual interactions. This initiative supports not only language learning but also the greater value of hospitality and service in the hotel sector.
Sankei Human Learning operates under the auspices of the Sankei Newspaper Group. With a mission to support learning, working, and assisting initiatives, it partners with companies focused on quality education and training. Through its 'Sankei Online English Conversation Plus' service, it has successfully provided language training to over 500 companies and 200 educational institutions to date. The company utilizes a mix of instructors, including native speakers and qualified teachers from the Philippines, to ensure a comprehensive learning experience for all levels of learners. For more information, visit Sankei Human Learning.
Responding to the Growing Need
With the growing influx of foreign tourists, particularly from South Korea and China, the hotel industry is facing an urgent need for multilingual staff. Recent statistics indicate that South Korea holds the top position, followed by China, in terms of visitor numbers to Japan. Many hotel employees have expressed the necessity of being able to communicate in these languages, not just English. To address this demand, the newly developed 'Hotel Korean' and 'Hotel Chinese' lessons aim to equip hotel staff with the necessary skills to greet and assist guests in Korean and Chinese effectively.
Curriculum Highlights
The curriculum is crafted to ensure that even complete beginners can quickly learn practical phrases that are frequently used in hotel settings. There are a total of five lessons for each language, meticulously designed to cover crucial vocabulary and phrases relevant to various interactions between hotel staff and guests, from checking in to communicating in lobby and restaurant settings.
Key Features
1. Essential Phrases: The program focuses on essential phrases that hotel workers can use in daily operations. These phrases cover basic interactions, providing staff with the tools necessary to communicate with guests, even if with short sentences.
2. Comprehensive Vocabulary: The courses will also teach crucial vocabulary such as numbers, time, days of the week, and common hotel items. This vocabulary is important not only for basic communication but also to enhance comprehension during interactions with foreign guests.
3. Further Learning Opportunities: In addition to the introductory lessons, participants will have the option to advance to the main course, which offers a more in-depth overview of the Korean language, including reading Hangul and understanding sentence structures for freer conversations.
Impact on Service Quality
By integrating these language courses into their training programs, hotels can significantly improve the quality of service provided to international guests. The ability to communicate in Korean and Chinese not only enhances the guest experience but also builds a more inclusive and diverse atmosphere within the hotel environment.
Future Vision
Sankei Human Learning is committed to continually developing language learning content that meets the demands of the tourism industry. By focusing on practical expressions that facilitate easy communication, the company aims to create an environment where hotel staff can confidently handle multilingual interactions. This initiative supports not only language learning but also the greater value of hospitality and service in the hotel sector.
Company Overview
Sankei Human Learning operates under the auspices of the Sankei Newspaper Group. With a mission to support learning, working, and assisting initiatives, it partners with companies focused on quality education and training. Through its 'Sankei Online English Conversation Plus' service, it has successfully provided language training to over 500 companies and 200 educational institutions to date. The company utilizes a mix of instructors, including native speakers and qualified teachers from the Philippines, to ensure a comprehensive learning experience for all levels of learners. For more information, visit Sankei Human Learning.
Topics Consumer Products & Retail）
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