Redwood Software Achieves Recognition as a Leader in Gartner Magic Quadrant for the Second Year

Redwood Software Named a Leader in 2025 Gartner® Magic Quadrant™ for SOAP

In a remarkable feat, Redwood Software has been designated as a Leader in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platform (SOAP). This significant recognition marks the second consecutive year that Redwood has been placed at the pinnacle of the industry, underscoring its commitment to innovation and excellence within the automation landscape.

Excelling in Critical Capabilities

Redwood's placement in the Magic Quadrant is backed by its stellar performance across various criteria designed to evaluate a provider’s overall Completeness of Vision and Ability to Execute. Notably, Redwood ranked #1 in all five Critical Capabilities for SOAP Use Cases, highlighting its strengths in delivering customer-driven solutions.

The Magic Quadrant report assesses companies on the basis of rigorous criteria, offering insights into how they stand against peers in a sector marked by rapid growth and distinct differentiation. Redwood's rank as a Leader indicates its robust execution capabilities as well as its foresight in business strategies.

Focus on Automation and Customer Outcomes

At the helm of Redwood's success lies its unwavering focus on delivering comprehensive automation fabric solutions tailored for mission-critical business processes. The company’s flagship product, RunMyJobs, exemplifies this dedication. It is complemented by an advanced managed file transfer solution known as JSCAPE. With this suite of tools, enterprises can efficiently orchestrate and automate complex tasks such as supply chain management, production planning, and inter-application data handling across various cloud environments.

Kevin Greene, CEO of Redwood Software, expressed pride in this recognition, stating, "We view our inclusion in the Magic Quadrant as a testament to our strategic direction and the tangible value our automation solutions offer our clients. Our mission is to unlock human potential by equipping businesses with automation that enhances their operational efficiency and agility."

Innovation Through Modern Technology

Redwood is dedicated to incorporating cutting-edge innovations into its offerings. Notably, the integration of generative AI, citizen automation, and efficient data orchestration forms the backbone of its solutions. These advancements not only elevate productivity but also foster seamless operations within any enterprise through flexible automation.

One of the standout features is Redwood Insights, which provides predictive observability to ensure optimal performance of critical business activities. This proactive approach allows clients to identify and address potential issues before they escalate, thereby enhancing overall efficiency.

The company’s strong emphasis on customer service is also notable. With a robust support structure reflecting a net promoter score (NPS) of 48, Redwood guarantees access to automation specialists and rapid-response teams, ensuring that assistance is always just a call away.

Lead Through Innovation and Excellence

Following its achievements in the Gartner Magic Quadrant, Redwood Software remains committed to shaping the future of automation. The company emphasizes creating a hybrid enterprise that leverages its SaaS-based, composable automation platform with features such as auto-updating agents and lightweight deployment mechanisms. Additionally, it has made significant strides in its long-standing partnership with SAP, making RunMyJobs a unique SAP Endorsed App and Premium certified.

Conclusion

The ongoing recognition by Gartner not only cements Redwood Software's position as an industry leader but also affirms its capability to innovate and evolve in a highly competitive market. By focusing on driving transformative customer outcomes and safeguarding a future-ready enterprise, Redwood empowers organizations to operate smarter while adapting swiftly to dynamic market conditions.

For detailed insights, organizations can access complimentary copies of the Magic Quadrant and the Critical Capabilities report at Redwood's official website. Redwood is determined to remain at the forefront of the automation revolution, enabling businesses to rethink their operations and harness the power of innovation.