#United States #Raleigh #ISO/IEC 42001 #AI Communications #Bandwidth Inc.

Bandwidth Achieves ISO/IEC 42001 Certification for AI Management

Bandwidth Inc. (NASDAQ: BAND), a prominent player in global cloud communications, has recently announced a significant milestone: the achievement of ISO/IEC 42001 certification for its artificial intelligence management system. This certification is not only crucial for the organization itself but also sets a benchmark in the industry, reflecting Bandwidth's commitment to providing trusted AI infrastructure upon which businesses can rely.

The scope of this certification is extensive, encompassing all of Bandwidth's products, processes, and operations worldwide. Unlike many certifications that are often limited to specific functional areas or business units, Bandwidth's comprehensive approach validates its role as a dependable supplier of the communication infrastructure that enterprises utilize for high-quality voice AI deployments.

As organizations increasingly deploy AI technologies in enhancing customer engagement, the underlying communications infrastructure becomes paramount for ensuring secure, reliable, and trustworthy interactions. Notably, Gartner® emphasizes that "security, trust, and compliance are now foundational" in the rapidly evolving business landscape. They predict that by 2029, a staggering 90% of enterprise software applications will incorporate agentic AI, while 85% of global enterprises will seek AI-enhanced security within their Communications Platform as a Service (CPaaS) offerings.

Kade Ross, Bandwidth's Chief Information Officer, articulated the importance of the certification by stating, "AI is only as good as the communications platform it runs on. As enterprises adopt new voice AI services, they require enhanced control, observability, and auditability across their entire operating environment. Achieving comprehensive ISO/IEC 42001 certification is crucial as it underscores the robustness of Bandwidth's collective offerings—not limited to just one application, but across all our operations. This gives our clients greater assurance as they expand AI capabilities in their critical communications."

The attainment of ISO/IEC 42001 certification builds upon Bandwidth's longstanding focus on security, privacy, and compliance. This follows the company's earlier achievement of ISO/IEC 27001 certification for information security. Bandwidth's global network ownership and operation allow it to provide an AI management system that bridges the complete communications stack—an integrated scope that third-party resellers and virtual providers find challenging to match. This unique advantage provides customers with the confidence that the AI capabilities realized through Bandwidth's global Communications Cloud and its MaestroTM orchestration platform are managed according to internationally recognized standards.

For more insights on Bandwidth's commitment to delivering a trusted AI communications infrastructure, you can visit Bandwidth.com/ai. This progressive move not only positions Bandwidth favorably within the sector but also addresses the increasing demands for security and reliability in AI communications, ensuring that as businesses scale, they maintain the highest standards of integrity and efficiency.

In a world where technology is rapidly evolving, Bandwidth stands at the forefront as a trailblazer, demonstrating how innovation can go hand in hand with adherence to stringent global standards. This achievement sets a precedent for other companies in the communications and AI sectors, emphasizing that foundational trust and security must shape the future of digital interactions. Bandwidth Inc. continues to live up to its reputation as a visionary within the cloud communications landscape, promising exceptional experiences through voice, text, and emergency services on a global scale, having gained the trust of leading organizations across various sectors, including giants like Amazon Web Services (AWS), Cisco, and Google.