#USA #New York #Bloomreach #Delivery Partner #IM Digital

IM Digital Recognized as Delivery Partner of the Year 2026

In a significant achievement that celebrates innovation and excellence, IM Digital, the leading independent commerce consultancy and digital agency, has been awarded the Delivery Partner of the Year for 2026 by Bloomreach. This prestigious accolade highlights IM Digital's outstanding performance and its commitment to leveraging AI technology to enhance personalization and customer engagement across various platforms.

The announcement, made on August 4, 2026, is a testament to IM Digital's impressive ability to generate substantial growth for enterprise brands utilizing Bloomreach’s AI-driven solutions. Rachel Fefer, Bloomreach's Global VP of Strategic Partnerships, emphasized the importance of recognizing partners who not only deliver growth but do so with creativity and strategic insight. She stated, "Successful partners like IM Digital see the world from a different viewpoint. They help strategize and deliver success for our customers."

Transformative Impact on Leading Brands

IM Digital has established itself as a trusted collaborator for numerous high-profile brands, including Everlane, Thirdlove, Pampered Chef, and others. Through their Enterprise Consulting and Growth Marketing Services, they have effectively harnessed Bloomreach's technology, implementing key services such as:

• - Lifecycle Marketing
• - Cross-Channel Personalization
• - Data Engineering
• - AI Integration

For example, with Thirdlove, IM Digital orchestrated a sophisticated customer segmentation strategy that significantly improved customer retention. This collaboration yielded remarkable results, notably a 10% increase in the Shopify conversion rate and an impressive $250,000 in additional revenue within a brief period. Amy Carr, Chief Marketing and Digital Officer at Thirdlove, expressed her satisfaction with the partnership, stating, "We were so impressed with IM Digital that we moved all of our commerce engineering to them, and now they manage both our strategy and technical execution which supports our continued growth."

Similarly, the collaboration with Pampered Chef, a subsidiary of Berkshire Hathaway, resulted in a transformation from disconnected legacy systems to a fully integrated, AI-powered marketing platform. This overhaul led to the launch of 50 new automated and personalized marketing programs, along with a significant reduction in operational costs and campaign launch times.

Brian Hogan, Director of Software Engineering at Pampered Chef, noted the effectiveness of the partnership: "Working with IM Digital is one of the best partnerships I've ever experienced. Their dedication to understanding our needs and driving innovative solutions was outstanding."

A Vision for Future Growth

As the recipient of not only the 2026 Delivery Partner of the Year award but also the 2024 Partner of the Year accolade from Bloomreach, IM Digital continues to affirm its reputation for excellence in strategic vision and execution. This recognition reassures clients that they are working with a team committed to redefining consumer engagement.

Justin Ragsdale, Chief Revenue Officer at IM Digital, celebrated the award by stating, "We’re honored to be recognized as Delivery Partner of the Year. We excel at bringing Bloomreach’s vision of AI-driven marketing to life through our Growth Marketing Services, and we are setting new standards for how brands engage consumers."

In a rapidly evolving digital landscape, where personalized experiences are paramount, IM Digital’s award-winning strategies exemplify the successful integration of technology and customer-centric marketing. Their philosophy, articulated through the TotalCare methodology, empowers brands to thrive in the experience economy, ensuring sustained growth and engagement in the future.

About IM Digital

IM Digital stands out as a pioneering consultancy specializing in innovative retail strategies and operational systems. Acting as an embedded partner for renowned brands, they unify insights and engineer growth, harnessing expertise to empower contemporary brands amid the complexities of the digital marketplace.

About Bloomreach

Bloomreach enhances customer experiences through its powerful personalization platform, Loomi. This agentic platform integrates a range of applications that span marketing and customer engagement, supporting over 1,400 global brands across various sectors, including retail, financial services, and hospitality. Together, companies like IM Digital and Bloomreach are redefining the landscape of customer interaction.