#United States #Sacramento #Health Net #Bird Flu #Centene Corp

Health Net's Proactive Support Amid Bird Flu Concerns

As California grapples with the ramifications of the Bird Flu outbreak and the subsequent state of emergency declared by Governor Gavin Newsom, Health Net is stepping forward with dedicated support for its members. Known for its extensive experience as a Medi-Cal managed care health plan, Health Net, a subsidiary of Centene Corporation, is mobilizing efforts to ensure uninterrupted access to vital healthcare services for its members.

Uninterrupted Access to Medications

Health Net is keenly aware of the essential need for its members to access medications during this emergency. Those affected can fill emergency prescriptions at their original pharmacies. In instances where the pharmacy is closed, members are encouraged to reach out to Health Net's customer service at 1-800-400-8987 for immediate assistance; this ensures that they are not left without the essential treatments they rely on.

Mental Health Support Services

Recognizing the emotional toll that such health crises can impose, Health Net offers Behavioral Health Services tailored to provide coping mechanisms and mental health referrals. This includes access to mental health counselors and support for those experiencing trauma, grief, or heightened stress due to the Bird Flu situation. Members can reach out to Health Net Behavioral Health, available 24/7 at 1-800-675-6110 (TTY 711) for crisis support. The organization's commitment to mental health reflects a holistic approach to healthcare, acknowledging that physical and mental well-being are interlinked.

Innovative Telehealth Options

In light of ongoing public health concerns, Health Net is prioritizing telehealth services, which are available at no cost for members unable to connect with their primary healthcare providers. This facilitates timely consultations and access to healthcare professionals without requiring physical visits. Members can obtain details about these telehealth services by consulting their Health Net ID card or visiting HealthNet.com.

Guidance for Healthcare Providers

Beyond supporting individual members, Health Net is also extending its resources to healthcare providers. Doctors and nurse practitioners can call 1-800-641-7761 for guidance on urgent prescription refill protocols, expedited approvals for treatments, and options for out-of-network care when necessary resources are unavailable within the network. This clear line of communication ensures that healthcare providers can act rapidly in the best interests of their patients.

Ongoing Commitment to Member Care

Health Net's proactive response during the Bird Flu crisis exemplifies its commitment to safeguarding the health of Californians. The organization emphasizes that it will continue to evaluate and implement necessary measures to ensure members' health needs are met throughout this emergency period.

About Health Net

Founded over 45 years ago in California, Health Net has steadily built a reputation as a reliable provider of health plans. As a company under Centene Corporation, it works diligently to ensure that every person, irrespective of their circumstances, has access to essential healthcare resources. With a network of over 90,000 providers, Health Net serves more than three million members across the state, offering a range of services, including behavioral health support and managed healthcare products.

For additional details on the services provided or for support, visit HealthNet.com.