SoftBank Fraud Prevention
2025-06-02 03:03:42

Enhancing User Convenience by Preventing Mobile Contract Fraud at SoftBank with IC Chip Verification

CyberTrust Partners with SoftBank to Implement IC Chip Verification



In a significant move towards enhancing mobile contract security and user convenience, CyberTrust, headquartered in Minato, Tokyo, has announced its collaboration with SoftBank to adopt the "iTrust Identity Verification Service" for online mobile applications. This innovative solution integrates with Liquid's "LIQUID eKYC," enabling real-time identity verification through IC chip reading of My Number Cards (Japanese citizen identification cards).

SoftBank plans to gradually roll out this IC chip verification method from the summer of 2025 across its online contract procedures, which will align with the legal requirements set to take effect in April 2026. Japan's upcoming legal changes mandate the use of IC chip verification for identity confirmation during mobile applications, addressing the growing issues of mobile phone fraud and identity theft.

Background of the Initiative


The necessity for robust identity verification in mobile contracts has become increasingly critical due to a rise in fraudulent activities. According to the National Police Agency, the number of recognized special fraud cases in 2024 rose by 10.2% from the previous year, with damages amassing to a staggering 72.15 billion yen. Cases involving sophisticated forgery of identification documents for mobile contracts have intensified.

In response to this alarming situation, the Ministry of Internal Affairs and Communications is set to amend the regulations governing the mobile telecommunications sector by introducing mandatory IC chip reading for identity verification. This new regulation aims to streamline the verification process and mitigate fraudulent activities.

Key Features of the New Verification Process


The partnership between CyberTrust and Liquid will introduce a dual-layered identity verification system:
  • - iTrust Identity Verification Service: This service utilizes electronic certificates embedded in My Number Cards to perform formal identity checks, adhering to the upcoming legal standards.
  • - LIQUID eKYC: This service enables users to self-upload facial images that are cross-verified against data stored on their ID cards, enhancing security without the need for physical document submission.

Benefits of the Implementation


Fraud Prevention


  • - Enhanced Security Features: The system will employ signature verification from the IC chips to discern genuine cards from counterfeits, significantly reducing the risk of fraud.
  • - Facial Recognition: This feature will further prevent unauthorized use through safeguards against card sharing or theft.

Improved User Experience


  • - Reduction in Entry Requirements: Users will no longer need to input basic information like their name, address, date of birth, and gender, streamlining the application process.
  • - Faster Verification: The removal of the need for photographs or document uploads will expedite identity verification, reducing friction during the application process.

Operational Efficiency


  • - Automated Verification: Utilizing IC chip technology will automate parts of the verification process, minimizing human errors and reducing administrative burden compared to traditional verification methods.

CyberTrust and Liquid are committed to promoting a secured identity verification environment through the adoption of these technologies. Together, they aim to enhance user convenience alongside improving operational efficiency for businesses.

Overview of Services


About iTrust Identity Verification Service


CyberTrust's iTrust Identity Verification Service offers a transition from traditional identity checks via postal methods to a streamlined online process, making identity verifications more efficient and cost-effective. CyberTrust stands as a certified platform for public personal authentication under relevant laws.

About LIQUID eKYC


Liquid's eKYC solutions facilitate seamless online identity verification necessary for account registrations, financial transactions, and other services. By integrating biometric technology and leveraging AI, the service successfully reduces drop-out rates during the verification process.

Company Background


CyberTrust has been at the forefront of security and authentication technology since 2000, emphasizing trust and reliability in IT infrastructure. Liquid aims to create a smooth, accessible environment where everyone can easily and safely engage with services through advanced authentication technologies.

For more details, please visit their respective websites CyberTrust and Liquid.


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