RHA Health Services Achieves CQL Person-Centered Excellence Accreditation in 2025

RHA Health Services Achieves Person-Centered Excellence Accreditation from CQL



RHA Health Services, a leader in providing essential support to individuals with disabilities, has proudly announced that it has attained the esteemed Person-Centered Excellence Accreditation from the Council on Quality and Leadership (CQL). This key recognition underscores RHA’s commitment to adhering to the highest standards in the human services sector, solidifying its role in enhancing the lives of those it serves, particularly individuals with disabilities.

Mary Kay Rizzolo, the President and CEO of CQL, expressed her enthusiasm regarding this accreditation, stating, “This is a great achievement, and we’re honored to partner with RHA on their accreditation! They’re demonstrating their unwavering commitment to quality services that help fulfill people’s dreams.” This supportive statement reflects how significant this recognition is, not only for the organization but also for the communities it impacts.

Since its inception in 1989, RHA Health Services has been dedicated to partnering with clients, empowering them to achieve personal goals, and fostering meaningful connections that lead to positive outcomes in health and wellness. Their commitment extends across multiple states including Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, where RHA actively provides care to individuals with intellectual and developmental disabilities. Additionally, the organization offers vital behavioral health services aimed at individuals confronting mental health and substance use challenges, as well as specialized services for the Deaf and Hard of Hearing communities.

The Person-Centered Excellence Accreditation, awarded for a four-year term, is only given to organizations that meet the rigorous standards set by CQL. This process includes integrating CQL tools and approaches, developing a robust quality management system driven by data-based decision making, and conducting a thorough self-assessment. It also involves validation of the organization’s performance through the Personal Outcome Measures®, aligning with Shared Values, and engaging in numerous planning meetings, site visits, focus groups, and consultations with CQL staff.

Upon completing the initial accreditation review, RHA hosted a stakeholder event that fostered collaboration among a diverse array of participants. The discussions aimed at charting out action plans that are crucial for reaching organizational goals, providing a platform for voices within the community to contribute.

Mickey Atkins, the CEO of RHA, highlighted their daily commitment to creating safe and nurturing environments for those they serve. He stated, “Every day, our employees are dedicated to creating safe and healthy environments while supporting the personal goals of the people we serve. Meeting CQL’s high accreditation standards shows that at RHA, the people we serve and support are at the very center of everything we do.” This statement epitomizes RHA’s mission and the passion that drives their services.

For more details about RHA Health Services and their range of offerings, interested individuals can visit their official website at rhahealth.org. With CQL’s accreditation, RHA reinforces its dedication to enhancing the quality of life for countless individuals across multiple states.

About RHA Health Services


Founded in 1989, RHA Health Services originated as a small provider focused on supporting individuals with intellectual and developmental disabilities in North Carolina. Over the years, it has expanded its services, now reaching clients across five states, including added programs in behavioral health and specific service provisions for clients who are Deaf or Hard of Hearing.

About CQL | The Council on Quality and Leadership


Since 1969, CQL has been at the forefront of working with human service organizations to define, measure, and continuously enhance the quality of life and services for individuals with intellectual and developmental disabilities. Their comprehensive offerings include accreditation, training, and consultation services aimed at promoting dignity, opportunity, and community for all individuals.

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Topics Health)

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