#Japan #TUNAG #Staff Engagement #Saga #Yamato Kankyo

Yamato Kankyo's Success Through Digital Transformation with TUNAG

In a remarkable achievement, Yamato Kankyo, a company with a zero turnover rate for more than a decade, has embraced the digital era by leveraging TUNAG, an employee experience platform developed by Stamen, based in Tokyo. This innovation has not only streamlined their work processes but has also led to a significant annual cost reduction of approximately 2 million yen.

Background: The Challenge of Manual Processes

Yamato Kankyo, which has been in operation for over 60 years, boasts an impressive employee retention rate with a paid leave utilization rate of 98%. However, despite these figures, the company faced challenges with manual procedures, particularly regarding their daily reporting system which required paper documentation. Employees had to fill out reports and obtain sequential approvals, leading to unnecessary overtime and significant operational costs estimated at 2 million yen annually.

The removal of an old bulletin board during an office renovation prompted the company to seek a solution that would enable real-time information sharing through individual devices, leading to the decision to implement TUNAG.

Strategies Implemented with TUNAG

Yamato Kankyo utilized TUNAG as a communication base that even employees in their 50s and 60s could navigate with ease. The following initiatives were established:

• - Complete Digitalization of Daily Reports: The company provided smartphones to all employees, transitioning to digital entries for daily reports and transportation records within TUNAG. The implementation of a copying feature for previously entered content allowed employees to complete their entries in just a few minutes during their free time. Additionally, management could approve documents instantly from their devices, significantly reducing the time spent on approvals and diminishing overtime expenses.

• - Cross-Departmental Training Reports: New employees undergoing training across multiple departments could have their reports accessed by all managerial staff, facilitating smoother operational adjustments. This feature allowed real-time tracking of individual suitability and growth, assisting in making informed deployment decisions.

• - Direct Communication of Executive Vision: Company executives, frequently out in the field or working remotely, shared their thoughts directly with on-site teams. The communicated vision centers on building better communities, reinforcing company values and ensuring transparency in operations.

Achievements Post-Implementation

The integration of TUNAG and other operational improvements led to a substantial reduction in average monthly overtime hours from 20-25 to less than 30 minutes for almost all employees. Management no longer needed to arrive early to sign documents, lightening their workload.

Qualitatively, the vision of being a 'community building' company has taken root among employees. Colleagues now reference this mission in casual discussions, indicating a deep-seated ownership of the company's future direction.

Insights from Yamato Kankyo

The Strategic Management Department at Yamato Kankyo, represented by Mr. Nishijima, expressed heartfelt satisfaction upon witnessing the company's vision being reflected in the employees' own words. He notes that discussions about daily reports have strengthened inter-departmental bonds.

Future plans include consolidating manuals and educational resources on TUNAG to standardize training further. The ultimate goal is to foster a culture of self-initiative where improvement suggestions arise organically from employees without micromanagement from executives. TUNAG has become an essential infrastructure in connecting the company with its people and supporting its future endeavors.

About TUNAG

TUNAG is an integrated platform aimed at enhancing organizational productivity and reducing turnover rates by fostering effective internal communication and information sharing. As of June 2026, TUNAG boasts a user base of 1,400 companies and over 1.5 million users.

Unlike traditional engagement strategies that focus primarily on surveys and diagnostics, TUNAG provides practical support through features linked to daily activities such as internal social networking, acknowledgments, and system operations. Its user-friendly design allows for high engagement levels in remote and multi-location environments. TUNAG’s capabilities extend beyond basic surveys to encompass aspects of organizational culture, promoting connection and appreciation within the workforce.

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For those interested in learning more about the capabilities of TUNAG, visit here.