#United States #New York #healthcare technology #Tennr #TwelveStone Health

Enhancing Patient Access: TwelveStone Health Partners and Tennr Unite

In an exciting development for healthcare, TwelveStone Health Partners, a prominent provider of chronic care medication services, has announced its partnership with Tennr, a healthcare technology firm renowned for automating patient processing specifically for referral-based care. This alliance aims to enhance patient access, streamline referral processes, and ensure that patients receive timely care while minimizing administrative burdens.

Managing chronic conditions often turns into a labyrinth for patients, caregivers, and healthcare providers alike. Hurdles such as paperwork and administrative requirements can impede timely access to necessary medications and treatments. Patients often face worries about costs and access, while healthcare providers grapple with payer requirements and prior authorizations, distracting them from their main goal—to provide exceptional care.

For nearly nine years, TwelveStone has been dedicated to improving patient access and health outcomes across the Southeastern United States. By integrating Tennr’s innovative technology into their operation, TwelveStone is set to transform the way referral processes are managed. This new partnership aims not only to expedite scheduling for patients but to ensure that no one falls through the cracks in the clinical process. The CEO of TwelveStone, Shane Reeves, expressed a commitment to leverage advanced technology aimed at expanding access and enhancing communication with patients and referring providers.

From the very outset of discussions, the alignment between TwelveStone and Tennr appeared evident. As noted by Trey Holterman, co-founder and CEO of Tennr, it became instantly clear that TwelveStone’s priority lies in fostering a patient-centered approach in every initiative they undertake. This shared ethos has laid a strong foundation for the two companies to work together as they aim to enhance patient experiences further.

Tennr's technology focuses on automating various components of TwelveStone’s operations. These include essentials such as managing faxes, referral intake, data entry, eligibility checks, and ensuring that patient qualifications align with complex payer criteria. This automation not only saves time but also ensures accuracy, allowing healthcare providers to put more focus on the high-touch, nuanced referrals where human intervention is crucial.

Cannon Loughry, COO at TwelveStone, highlighted that embracing Tennr’s AI technology empowers the organization to turn the complexities of medical policy reviews into straightforward, coherent guidelines. This shift is expected to lead to a cleaner referral submission process, ultimately improving the chances of getting claims approved on the first submission without the usual back and forth with denials.

Tennr's round-the-clock operational capabilities mean that as TwelveStone grows, the platform can scale to meet increasing demands without compromising on the quality of care. This partnership signifies a significant advancement in how TwelveStone can meet the needs of patients who require complex, ongoing care in their local community.

As the healthcare landscape continues to evolve, innovations such as this partnership set a standard for how technology and patient care can work hand in hand. With a commitment to glorifying God and delivering high-quality services, TwelveStone Health Partners is poised to not just meet but exceed patient expectations. They continue to focus on bridging the gap from acute to post-acute care while also providing a comfortable and supportive environment suited to both patients and their families.

For further updates and detailed insights about their partnership and developments, please visit TwelveStone Health Partners.