FleetNet America Unveils Enhanced Services at ATA Technology Council Meeting in Nashville
FleetNet America Unveils Enhanced Services at ATA Technology Council Meeting in Nashville
FleetNet America, a subsidiary of Cox Automotive, is poised to exhibit its enhanced offerings at the upcoming ATA Technology & Maintenance Council (TMC) Annual Meeting in Nashville, Tennessee, from March 10 to 12. With a commitment to keeping U.S. fleets operational, FleetNet aims to make a significant impact at this major industry event.
A Legacy of Support
Celebrating nearly four decades of service, FleetNet America has been a linchpin in the trucking industry, ensuring that essential goods are transported reliably across the nation. An impressive 80% of the U.S. supply chain is moved by truck, highlighting the importance of FleetNet’s role in providing around-the-clock support for fleets that keep America running.
Alex Fraser, AVP of FleetNet America, expressed excitement about the company's journey since merging with Cox Automotive, stating, "We have achieved remarkable milestones in the past two years, and our mission is to resolve service events faster than ever before while enhancing the experience for fleets, drivers, and service providers."
Enhanced Offerings on Display
FleetNet is set to unveil several key enhancements during their exhibition. These include:
- - New Managed Maintenance Services: Beyond traditional roadside assistance, FleetNet now provides comprehensive managed maintenance solutions ensuring that fleets remain in top operational condition.
- - Digitally Connected Service Providers: Currently, over 80% of FleetNet’s service providers are digitally integrated, which allows for seamless communication. This advancement ensures quicker response times and better service delivery, significantly impacting the way roadside assistance is coordinated.
- - Actionable Insights and Reporting: FleetNet will introduce redesigned reporting tools that deliver pertinent data to customers and service providers, effectively improving operational efficiencies.
Significant Milestones in 2024
Recent statistics underscore FleetNet's impactful services, with nearly 750,000 service events completed in 2024 alone. This resulted in handling approximately 2.5 million phone calls and assessing millions of data points, all contributing to improved service operations.
During TMC, FleetNet plans to focus on building stronger relationships with both customers and service providers, emphasizing transparency, trust, and enhanced connectivity as foundational pillars of their strategy for 2025.
Nick Selder, Vice President at United Natural Foods, noted the importance of FleetNet’s services, stating, "When we experience a technical shortage, our first call is always to FleetNet. The quality of technicians and services is excellent and consistently reliable."
Path Forward
FleetNet is also enhancing its service provider network by delivering competitive advantages through group purchasing programs and actionable insights, positioning itself as a vital partner for fleets across the country.
Jim Mauer from Maurer Towing and Road Service shared, "We wouldn't be where we are today without FleetNet. Their team is simply outstanding, and we value the partnership immensely."
Connect with FleetNet at TMC
Attendees at the ATA TMC Annual Meeting are encouraged to visit FleetNet’s booth (#1811) to:
- - Explore the latest product offerings
- - Discuss the company's forward-looking vision
- - Learn about integrated solutions shared alongside its Fleet Services and Manheim
For further details, visit FleetNet America's Website.
With a firm commitment to innovation and fleet service excellence, FleetNet America continues to solidify its status as a leader in the transportation technology sector. As the industry faces evolving challenges, FleetNet stands ready to support its partners with cutting-edge solutions designed for the modern economy.
Topics Auto & Transportation）
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