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SpotOn Introduces Cutting-Edge AI Solutions for Restaurants

In an era where food service businesses wrestle with fluctuating consumer spending and rising operational costs, SpotOn shines as a beacon of innovation. Recent advancements in their AI technology highlight their commitment to providing integrated solutions that empower restaurant operators to focus on growth, efficiency, and enhanced customer engagement. Following their successful launch of the Knowledge + Community = Profit initiative, SpotOn is set to redefine the restaurant technology landscape.

A Customer-Centric Approach to AI

SpotOn's AI philosophy is centered on real-world applicability and empathy. As dining establishments face industry volatility, the need for practical tools that simplify workflows is paramount. SpotOn is on a mission to democratize artificial intelligence for the independent restaurant sector, ensuring these increasingly sophisticated tools are accessible and beneficial.

Among the noteworthy features introduced is Picked for You, an AI-driven option embedded in their direct online ordering platform, SpotOn Order. This feature collaborates with Amazon Web Services (AWS) to deliver personalized menu recommendations tailored to individual customer preferences. By analyzing guest behavior, time of day, and item popularity, this tool not only enhances the user experience but significantly increases order volume and mitigates cart abandonment.

Steven DaPolito, owner of Bisonte Pizza Co. in North Carolina, voices confidence in the tool’s effectiveness, stating, "Picked for You is a powerful asset for augmenting online customer engagement and increasing sales." This demonstrates SpotOn's belief that AI should work seamlessly within existing workflows, enhancing operators' capabilities rather than complicating them.

Beyond Recommendations: Strategic AI Innovations

At the upcoming 2025 National Restaurant Association (NRA) Show, SpotOn will reveal an innovative AI solution focused on cost reduction for restaurant operators. This initiative aligns with SpotOn’s overarching goal of delivering intuitive, impactful technology designed to enhance operational efficiency without overwhelming users with complexity. The previously launched Marketing Assist, introduced in 2024, exemplifies this ethos, automating tailored email and social media marketing using comprehensive guest data and business objectives—saving restaurant operators significant time in campaign management.

Bryan Solar, Chief Product Officer at SpotOn, emphasizes, "Operators need AI solutions that fit into their workflow and help preserve their profit margins. Our AI vision encapsulates practical, integrated technology that enables restaurants to accomplish more with less, without sacrificing quality of service or drowning in elaborate setups."

Evolving with the Industry

SpotOn’s approach towards AI is similar to how chefs refine their menus based on customer feedback. The company continuously develops products in response to operator input, ensuring that their technology grows alongside the needs of the restaurant industry. Their platform embodies smart technology that alleviates operational friction, highlights untapped opportunities, and saves time—crucial factors in today’s challenging culinary landscape.

SpotOn’s AI arsenal will be showcased at Booth #6045 during the 2025 NRA Show in Chicago, highlighting tools like Marketing Assist and Picked for You, alongside the debut of a new AI solution aimed at fostering industry growth.

About SpotOn

SpotOn stands out as a premier provider of software and payment solutions, equipping local businesses with the tools they need to thrive. Renowned for its flexible, cloud-based technology and personalized service, SpotOn offers a comprehensive platform encompassing everything from point-of-sale operations to complete restaurant management. This commitment to service guarantees that SpotOn’s technology integrates well into daily restaurant operations, providing steadfast support through a dedicated team available around the clock.

For further insights about SpotOn's innovative solutions and the advantages they provide, visit www.spoton.com.