QEEQ Expands Guide Service
2025-09-15 07:18:30

QEEQ Expands Japanese Guide Service for Overseas Renters to New Airports

QEEQ Enhances Japanese Support for Global Travelers



The online car rental platform QEEQ (Kick) has taken a significant step to enhance the travel experiences of Japanese tourists. They are expanding their free Japanese guide service, designed to assist travelers in driving safely overseas. This initiative, which aims to provide peace of mind for Japanese drivers in unfamiliar territories, now covers a wider range of major airports.

New Airport Additions


Recently, QEEQ has included several new airports in its service, which are crucial destinations for tourists. The newly added airports include:
  • - New Zealand: Christchurch International Airport, Auckland International Airport
  • - Australia: Melbourne International Airport, Cairns International Airport
  • - United Kingdom: London Heathrow Airport
  • - France: Paris Charles de Gaulle Airport
  • - Germany: Frankfurt International Airport

In addition to these, the existing support is already available at popular tourist locations, such as Hawaii’s Honolulu International Airport and Thailand's Bangkok Suvarnabhumi Airport. This expansion ensures that Japanese travelers can enjoy enhanced driving experiences, making their adventures abroad more accessible and comfortable.

Overview of the Japanese Guide Service


QEEQ's Japanese guide service offers robust support during the car rental process. The service is designed to accompany travelers from their arrival at the airport all the way to the car rental locations. Here’s what you can expect from this complimentary service:

  • - Language Support: A Japanese-speaking guide accompanies you, ensuring ease during interaction with local staff and while completing necessary paperwork.
  • - Airport Pickup: Your guide will meet you in the arrivals hall, assisting you in finding your way to the rental counter without any stress, even in an unfamiliar location.
  • - Traffic Rules Explanation: The guide will thoroughly explain local traffic laws, including lane usage, speed limits, and parking regulations in Japanese, thereby minimizing risks of fines or accidents.
  • - Contract Review: The guide checks the rental agreement and insurance options, preventing unexpected extra charges for travelers.
  • - Vehicle Condition Support: They assist in inspecting the vehicle for any pre-existing damages, helping avoid disputes upon return.
  • - 24/7 Live Support: With the help of LINE, real-time assistance is available in Japanese for any questions or emergencies situations during your trip.

How to Use the Guide Service


Using the Japanese guide service is straightforward:
1. Book Your Rental: Reserve a rental car through QEEQ’s platform.
2. Request the Service: After booking, add QEEQ on LINE and request the service at no additional cost.
3. Meet Your Guide: Upon arrival at the designated airport, a Japanese staff member will meet you to provide assistance.

Please note that service availability may vary by airport; check details at booking.

User Feedback


Feedback from users who have utilized this service speaks volumes:
  • - "I felt reassured knowing I could review the contract in Japanese." (Female, 40s, Paris)
  • - "They explained the driving rules on the Autobahn clearly, making my drive safe." (Male, 50s, Frankfurt)
  • - "It was my first time in New Zealand, and being greeted at the airport gave me so much comfort." (Male, 30s, Christchurch)

Company Insights


According to a QEEQ representative, "Driving abroad offers a unique sense of freedom, but language and cultural differences can create significant barriers. By expanding our Japanese guide service, we hope to empower Japanese travelers to take the wheel and enjoy unforgettable driving experiences worldwide. Our mission continues to center around making international driving more accessible, aligning our services with traveler needs."

About QEEQ


Striving to make road trip freedom closer to everyone, QEEQ is an online platform allowing comparisons and reservations of rental cars across over 200 countries and regions, totaling more than 100,000 stores. Their services cater extensively to Japanese travelers, providing real-time price comparisons, 24/7 Japanese customer support, immediate responses via LINE, and free local guides. Since its founding, QEEQ has been committed to enhancing service quality, earning the accolade of "Best Car Rental Booking Site in Asia" for three consecutive years since 2022. Moreover, it was honored with the "Business Excellence Award" for its innovative business model in 2024.


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