Wishpond Introduces New Patents to Enhance AI Sales Automation Features
Wishpond Technologies Ltd. has unveiled a significant leap forward in the realm of AI-driven sales automation with the recent filing of three new patents. This innovative move is set to enhance the capabilities of its SalesCloser platform, which leverages conversational AI to optimize customer interactions and improve business efficiency. The new patents focus on three core areas: a conversational AI assistant for dynamic agent sequence building, adaptive voicemail and IVR detection, and an intuitive appointment scheduling system.
The first patent application introduces an embedded AI assistant designed to facilitate the creation and management of AI voice agents for businesses. By replacing traditional complex workflows with a simplified conversational interface, this innovation allows users to easily design, edit, and refine agent sequences in real time. This not only streamlines the agent-building process for non-technical users but also accelerates deployment while offering advanced features like revision history and simulation mode. With this capability, Wishpond broadens its market reach and differentiates SalesCloser from other workflow-driven AI automation platforms.
The second patent focuses on a cutting-edge technology enabling AI agents to discern if an outbound call connects to a live person, voicemail, or an automated Interactive Voice Response (IVR) menu. By analyzing audio cues in real time, this system optimizes call handling, allowing AI agents to either leave a pre-recorded message, hang up, or navigate IVR menus effectively. Implementing this technology significantly minimizes wasted call time while enhancing the efficiency of outbound campaigns. The voicemail detection feature is already active within SalesCloser, with IVR capabilities set to follow, greatly improving customer engagement and overall productivity in calling operations.
The final patent addresses the critical necessity of booking appointments – a pivotal step in lead conversion. By integrating with calendar systems, AI agents can propose meeting times, confirm appointments, and manage rescheduling within the natural flow of conversation. This functionality eliminates the common back-and-forth communications associated with scheduling, effectively shortening sales cycles and boosting conversion rates. This feature is already live in SalesCloser, showcasing its relevance across varied sectors, including sales, healthcare, and professional services where appointment setting is essential for driving business success.
Wishpond's strategy revolves around developing a robust patent portfolio that redefines the capabilities of its AI sales agents, making them function more like humans while delivering quantifiable business outcomes. In addition to the newly filed patents, the company has also established a foundation with existing patents that focus on advanced language models, deep learning, and seamless AI-to-human transitions.
Together, these seven patents form a comprehensive and strategic framework that promotes natural conversation, reliability, and efficiency in AI applications. This initiative reinforces Wishpond's commitment to advancing AI-driven sales automation and enhancing customer interaction experiences. With Ali Tajskandar at the helm as CEO, Wishpond aims to create a fully autonomous AI-enabled platform simplifying the entire customer acquisition journey—from lead generation through to deal closure. By providing small to medium-sized businesses with a powerful, cost-effective, integrated suite of AI tools, Wishpond endeavors to lead the market in AI-enabled marketing automation solutions. For more details about Wishpond’s innovations and services, visit Wishpond.com.
Conversational AI Assistant for Dynamic Agent Sequence Building
The first patent application introduces an embedded AI assistant designed to facilitate the creation and management of AI voice agents for businesses. By replacing traditional complex workflows with a simplified conversational interface, this innovation allows users to easily design, edit, and refine agent sequences in real time. This not only streamlines the agent-building process for non-technical users but also accelerates deployment while offering advanced features like revision history and simulation mode. With this capability, Wishpond broadens its market reach and differentiates SalesCloser from other workflow-driven AI automation platforms.
Adaptive Voicemail and IVR Detection for AI Call Automation
The second patent focuses on a cutting-edge technology enabling AI agents to discern if an outbound call connects to a live person, voicemail, or an automated Interactive Voice Response (IVR) menu. By analyzing audio cues in real time, this system optimizes call handling, allowing AI agents to either leave a pre-recorded message, hang up, or navigate IVR menus effectively. Implementing this technology significantly minimizes wasted call time while enhancing the efficiency of outbound campaigns. The voicemail detection feature is already active within SalesCloser, with IVR capabilities set to follow, greatly improving customer engagement and overall productivity in calling operations.
AI-Driven Conversational Appointment Scheduling
The final patent addresses the critical necessity of booking appointments – a pivotal step in lead conversion. By integrating with calendar systems, AI agents can propose meeting times, confirm appointments, and manage rescheduling within the natural flow of conversation. This functionality eliminates the common back-and-forth communications associated with scheduling, effectively shortening sales cycles and boosting conversion rates. This feature is already live in SalesCloser, showcasing its relevance across varied sectors, including sales, healthcare, and professional services where appointment setting is essential for driving business success.
A Strategic Approach to AI Sales Automation
Wishpond's strategy revolves around developing a robust patent portfolio that redefines the capabilities of its AI sales agents, making them function more like humans while delivering quantifiable business outcomes. In addition to the newly filed patents, the company has also established a foundation with existing patents that focus on advanced language models, deep learning, and seamless AI-to-human transitions.
Together, these seven patents form a comprehensive and strategic framework that promotes natural conversation, reliability, and efficiency in AI applications. This initiative reinforces Wishpond's commitment to advancing AI-driven sales automation and enhancing customer interaction experiences. With Ali Tajskandar at the helm as CEO, Wishpond aims to create a fully autonomous AI-enabled platform simplifying the entire customer acquisition journey—from lead generation through to deal closure. By providing small to medium-sized businesses with a powerful, cost-effective, integrated suite of AI tools, Wishpond endeavors to lead the market in AI-enabled marketing automation solutions. For more details about Wishpond’s innovations and services, visit Wishpond.com.
Topics Consumer Technology）
【About Using Articles】
You can freely use the title and article content by linking to the page where the article is posted.
※ Images cannot be used.
【About Links】
Links are free to use.